Error codes
Should an error occur in a device or associated equipment (control panel, temperature sensor, etc.)
an error message will be displayed (see Error list).
The following error codes are used:
No. Error
1
Temperature sensor in the
room not connected or faulty.
2
Temperature sensor in steam
tank not connected or faulty.
3
The relay board has overheated. Wait until the temperature drops to 20 °C; it should be
4
The level electrodes in the ste-
am tank are short-circuited.
5
The steam tank overfull level
electrodes are not working.
6
Contact lost with the control
panel..
7
Contact lost with temperature/
humidity sensor.
8
The steam tank has overheated. Temperature in water tank is too high. Check the steam
9
Real-time clock (RTC) commu-
nication error.
Comments/Troubleshooting
Is the sensor at the input intact/interrupted? Is it indica-
ting an incorrect value or loose?
Is the sensor at the entrance intact/interrupted? Is it
indicating an incorrect value or loose? The sensor value
is displayed under the water temperature status under
Configure. On operation is not interrupted if an error
occurs. Standby operation not permitted.
possible to start it after that. If the temperature remains
too high the error will recur.
Check that the electrode pins are touching the electrode
tube or alternatively the cables. Clean the water tank and
level pins.
The top electrode (high) has not detected the water
level within the maximum filling time, or the maximum
filling time for the water tank in Configure is too short
due to low flow. Default value is 6 minutes. Is the inco-
ming water switched on? Is there a loose contact in the
electrode wire connection? Coating on electrode pins
(level electrodes)? Check the value in Configure/Status at
start-up to ensure that the level has changed from low to
mid/high during filling. If the level has not changed then
both level pins (mid/high) are faulty. If the level has only
changed from low to mid, the high pin is faulty.
Are the control panel's RJ10 connections loose? Poor
connection?
Are the temperature/humidity sensor's RJ10 connections
loose? Poor connection?
pipe along its length, and its dimensions. Check whether
NTC in the tank is intact and showing the correct value:
at room temperature/25 °C, this is about: 10 kilo ohm.
Has the system lost power for a long period? Set the time
and date.