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Troubleshooting

The appliance does not function properly:
• Is the power plug correctly inserted in the
socket?
• Is the door properly closed? The door should
make an audible click when it closes.
• Are there any foreign bodies between the door
and the ring?
The foods do not heat up or they heat very
slowly:
• Did you use a metallic dish by mistake?
• Did you select the right operating time and
power level?
• Did you place a larger or colder amount of food
than usual in the microwave?
The food is too hot, dry or burned:
• Did you select the right operating time and
power level?
There are noises while the appliance is in
operation:
• Is
there
an
microwave?
• Is the dish coming into contact with the walls of
the cavity?
• Are there loose skewers or spoons inside the
microwave?
electrical
arch
inside
The inside lighting does not come on:
• If all of the functions are operating correctly,
the bulb is probably blown. You may continue
to use the appliance.
• The light bulb may only be replaced by the
Technical Support Service.
The power cable is damaged
• The power cable must be replaced by the
manufacturer, authorised agents or technicians
that are qualified to perform this task, in order
to avoid dangerous situations and because
special tools are needed.
If any other type of fault is noticed, contact the
Customer Support Service.
All repairs must be performed by specialised
technicians.
the
EN
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