Troubleshooting - Tineco PURE ONE S12 Série Mode D'emploi

Troubleshooting

Problem
The appliance does not
turn on
Weak suction power
Abnormal motor sounds
Battery won't charge
Possible cause
No power
Auto protection for overheating
The suction mouth is blocked
Dustbin and filters are full
The pre-filter is not installed
The appliance is blocked (i.e.
the tube, suction mouth or some
other parts)
The brush roller tangled with
hairs or fibers
The appliance is blocked (i.e.
the tube, suction mouth or some
other parts)
The adaptor is not correctly
inserted
Insufficient contact between the
main body and battery
The adaptor is not designed for
PURE ONE S12
24
Solution
Charge the battery
Restart after cooling down
Check and remove blockages
Clean the dustbin and filters
Install the pre-filter
Remove blockages
Clean the brush roller
Remove blockages
Reinsert the adaptor correctly
Check the main body and
battery are correctly placed
Use the original adaptor