Troubleshooting; Warranty - Tineco PWRHERO 11 Serie Mode D'emploi

3.The HEPA filter can be washed under running
water and must be completely dry before
reinstalling.
Fig.E-12
Brush Roller
1.Use a coin or other tool, to unlock the brush
roller lock, then remove the brush from the
brush window.
Fig.E-13
2.Remove the debris wrapped around the roller
with a cleaning tool.
Fig.E-14
3.Gently clean the transparent brush window.
Fig.E-15
4.After cleaning, reinstall the brush.
Fig.E-16
Warning:
The power brush contains electrical components
which must not be soaked or washed with water.

TROUBLESHOOTING

Problem
The appliance does
not turn on
Weak suction power
Abnormal motor
sounds
Battery won't charge
One blinking red light
Solution
Charge the battery
Check and remove
blockages
Clean the dustbin and
filters
Install the pre-filter
Remove blockages
Clean the brush roller
Remove blockages
Remove the battery
and re-insert
Charge the battery, or
remove blockages
Note:
If the above troubleshooting guide fails to
provide a solution, please visit our website
www.tineco.com for further support.

WARRANTY

2-YEAR LIMITED WARRANTY
• Only applies to purchases made from
authorized retailers of Tineco.
• Is subject to the adherence of the requirements
outlined in this instruction manual, and is
subject to further conditions outlined below.
• This warranty is governed by and construed
under the laws of the country in which the
purchase took place. We provide 2-year
warranty or a warranty period as stipulated by
applicable local law, whichever is longer.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty
against original defects in material and
workmanship, when used for private household
purposes in accordance with the Tineco
Instruction Manual. Motorized accessories and
battery bought separately come with a 1-year
warranty.
• This warranty provides, at no extra cost to you,
all labor and parts necessary to ensure your
appliance is in proper operating condition
during the warranty period.
• This warranty will only be valid if the appliance
is used in the country in which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or
repairs incurred as a result of:
• Appliances purchased from an unauthorized
dealer.
• Careless operation or handling, misuse, abuse
and/or lack of maintenance or use not in
accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal
domestic purposes, e.g. for commercial or
rental purposes.
13