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Many common problems can be solved easily by utilizing the chart below. For more serious or persistent problems,
WARNING: To reduce the risk of serious personal injury, ALWAYS disconnect battery pack from tool before
all repairs
SYMPTOM
CAUSE
Motor does not run with
Trigger lock in locked position.
contact trip depressed.
Dryfire lock out engaged, blocking contact trip from
traveling fully.
Tool is stalled, locking the motor from rotating.
Battery is hot. (Check LED indicator to verify
these conditions.)
Tool is hot. (Check LED indicator to verify
these conditions.)
Bent contact trip.
Motor stops running after 4 seconds.
Terminals are dirty or damaged.
Damaged internal electronics.
Damaged trigger.
Low battery charge or damaged battery.
Tool does not actuate (motor
Dry fire lock out is engaged with only 5 staples
runs but will not fire).
remaining in magazine.
Jammed staple/drive blade not returned to home
position.
Damaged driver.
Jammed internal mechanism.
Damaged internal electronics.
Motor starts up but generates
Jammed staple and driver is stuck in down position. Use stall release lever, clear any jammed staples, and return driver
a lot of noise.
Damaged driver.
Driver blade continues to get
Jammed staple and driver is stuck in down position. Use stall release lever, clear any jammed staples, and return driver
stuck in down position or does
not travel freely.
Debris in nosepiece.
Damaged or worn driver.
Tool operates but does not
Power setting in wrong position.
drive staple fully.
Depth adjust setting incorrect.
Tool not firmly applied to workpiece.
Material and staple length.
Damaged or worn driver tip.
Damaged actuation mechanism.
16
TROUBLESHOOTING GUIDE
contact a D
WALT service center or call 1-(800)-4-D
e
WALT.
e
FIX
Unlock trigger lock.
Load more staples into magazine.
Rotate the stall release lever on the tool and the mechanism will
release. If driver does not return, remove battery and manually
push driver back to home position.
Let the battery cool or replace it with a cool pack.
Let the tool cool down before continuing use.
See authorized service center.
Normal operation, release contact trip and redepress.
See authorized service center.
See authorized service center.
See authorized service center.
Check charge level if pack shows state-of-charge. Charge or
replace battery pack if necessary.
Load more staples in magazine to disengage dryfire lockout.
Remove battery, clear jammed staple, cycle stall release lever,
(push driver up manually if necessary) reinsert battery pack.
Replace driver with kit, or see authorized service center.
See authorized service center.
See authorized service center.
manually if necessary.
Replace driver with kit, or see authorized service center.
manually if necessary.
Clean nose area and watch closely for small pieces of broken
staples stuck in the track. Refer to Clearing a Jammed Staple.
Replace driver with kit, or see authorized service center.
Select higher power setting.
Adjust tool free depth adjust dial.
Apply adequate force to tool securing it tightly to workpiece See
instruction manual.
If the unit continues to stall (forcing the need to rotate the stall
release lever) choose the appropriate material and staple length
that is not too rigorous of an application.
Replace driver with kit, or see authorized service center.
See authorized service center.
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