Troubleshooting - ROHO Hybrid ELITE Mode D'emploi

To Clean the Cushion Insert: Remove the cover from the cushion and the cushion insert from the
contoured foam base (See Cover and Cushion Insert Removal). Deflate the cushion insert and close the
inflation valve(s). Place only the cushion insert in large sink. Use a soft plastic bristle brush, sponge or
washcloth to gently scrub all cushion insert surfaces. ROHO, Inc. suggests using a dishwashing soap,
laundry detergent or other multi-purpose detergent used for general cleaning. For institutional cleaning,
a general housekeeping disinfectant cleaner may be used. Rinse with fresh water. Pat dry with towel or
air dry.
To Disinfect the Cushion Insert: Repeat cleaning instructions using a germicidal that meets infection
control needs (ROHO, Inc. suggests a disinfectant with tuberculocidal properties). A solution of 1/2 cup
liquid household bleach per quart of warm water (125 ml bleach to 1 liter of warm water) can also be
used. Keep the clean cushion insert wet with bleach solution for 10 minutes. Rinse and dry per cleaning
instructions. NOTE: Most germicidal disinfectants are safe for use with the cushion insert if used
following the disinfectant manufacturer's dilution directions.
To Sterilize the Cushion Insert: ROHO, Inc. highly discourages sterilization methods using temperatures
greater than 200°F / 93°C. High temperatures accelerate aging and may cause damage to the cushion
insert. If institution protocol demands sterilization, open the valves and use the lowest temperature
possible for the shortest time possible. Gas sterilization is preferable to steam autoclave, but neither is
recommended. If steam autoclaving, make sure all valves are open.
NOTE: DO NOT use oil-based lotions, lanolin, or phenolic-based disinfectants on cushion insert. Doing so
may compromise the integrity of the neoprene.
To Clean the Contoured Foam Base Surface: Wipe lightly with a damp cloth. DO NOT use soap. DO NOT
submerge in water. Wipe off with a clean cloth. Let completely air dry before reassembly.
NOTE: Disinfectants are not effective on porous surfaces such as foam. Replace soiled or contaminated
foam with authorized ROHO foam parts only. Replacement foam parts may be purchased separately. DO
NOT use soiled or contaminated foam with multiple users.

TROUBLESHOOTING:

Cushion Insert Not Holding Air: First, make sure all valves are closed tightly by turning clockwise. If still
not holding air, visibly check for holes. If no holes are visible, over-inflate cushion insert, close all valves
and immerse ONLY the inflated cushion insert in sink or tub of water and look for air bubbles.
If 'pin-hole' sized holes are found, see "Minor Repairs" below. If large holes or other leaks are found, see
"Limited Warranty".
Cushion is Uncomfortable/Unstable: Make sure cushion insert is not over-inflated (see Placement and
Adjustment Instructions). Make sure air cells, contoured foam base, and the cover's stretch top are facing
UP*. Make sure the FRONT of the contoured foam is facing the front of the chair and the cushion insert
is in the back portion of the chair. Make sure cushion is not too big or too small for the wheelchair. Allow
the user to sit on the cushion for at least one hour to get used to the texture of the product's surfaces and
immersion into the air cells.
Cushion Slides On Wheelchair: Make sure non-skid bottom of the cushion cover is facing DOWN*.
*NOTE: Use directional labels as guides.
Minor Repairs:
If cushion insert develops a small leak, use the repair kit that came with product and follow repair kit
instructions.
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