Troubleshooting Guide - Panasonic Dvd-S77 Manuel D'utilisation

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the
"Customer Services Directory" on page 26 if you reside in the U.S.A., or refer to the "Product information" on page 3 if you reside in Canada. (Reference pages are shown in parentheses.)
Power
≥ Insert the AC power supply cord securely into the household
No power.
AC outlet. (6)
≥ When "Auto Power Off" is set to "On", the unit automatically
The unit is
automatically switches to standby after approximately 30 minutes in the
switched to the stop mode. (21)
≥The Sleep timer functioned. (17)
standby mode.
No operation
≥ This unit cannot play discs other than the ones listed in these
No response when
any buttons operating instructions. (4)
≥ The unit may not be operating properly due to lightning, static
pressed.
electricity or some other external factor. Turn the unit off and
then back to ON. Alternatively, turn the unit off, disconnect
the AC power supply cord, and then reconnect it.
≥ Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥ Check that the batteries are installed correctly. (9)
No response when
≥ The batteries are depleted: Replace them with new ones. (9)
remote control
≥ Point the remote control at the remote control sensor and
buttons pressed.
operate. (10)
≥Re-enter the remote control code after you change batteries.
Cannot operate the
television. (9)
≥ Check the video or audio connection. (6–8)
No picture or
≥ Check the power or input setting of the connected equipment.
sound.
≥ Check that the disc has something recorded on it.
≥While stopped, press and hold [D] and [;] on the unit
You have forgotten
your ratings and then also press and hold [<OPEN/CLOSE] on the unit
password. until "Initialized" disappears from the television. Turn the unit
Reset all the settings to off and on again. All settings will return to the default values.
Factory Preset.
Specific operation impossible or incorrect
≥ Play may take time to begin when an MP3 track has
It takes time before play
starts. [MP3]
still picture data. Even after the track starts, the correct
play time will not be displayed; however, this is normal.
≥ These functions do not work with some DVD-
The program and random play
functions do not work. [DVD-V]
Videos.
≥ Press [∫] twice and then press [1] (PLAY).
Menu doesn't appear.
[VCD]
with playback control
≥Even if a second soundtrack isn't recorded, two
The on-screen menu shows "2"
as a soundtrack option when numbers will normally be shown.
[AUDIO] is pressed, but the
audio does not change. [DVD-A]
Play doesn't start. [WMA] ≥This unit may not play WMA that contains still
picture data.
≥This is normal on DVD-Audio.
Play restarts from the
beginning of the track when
soundtrack is changed. [DVD-A]
≥ Adjust the position. ("Subtitle Position" in Display
Subtitle position is wrong.
Menu) (17)
≥ Display the subtitles. (13)
No subtitles.
≥ Clear the subtitles. (13)
The subtitles overlap closed
captions recorded on discs.
≥ The end of an item becomes point B when it is
In A-B repeat, point B is
automatically set. reached.
≥ A-B repeat is canceled when you press [QUICK
A-B repeat play is
automatically canceled. REPLAY].
Picture incorrect
≥ Ensure that the unit is not connected through a video cassette
Picture distorted.
recorder. (6)
≥ Make sure that progressive output has not been selected
when the connected television is not progressive compatible.
Press and hold [CANCEL] until the picture displays correctly.
The settings will return to "480i".
≥ Change "TV Aspect" in "Video" tab. (20)
Picture size doesn't
≥ Use the television to change the aspect. If your television does
fit the screen.
not have that function, change "4:3 Aspect" in Display Menu. (17)
≥ Change the Zoom setting. (14)
≥PAL discs cannot be played. (You can play DVD-Audio;
The television may
display incorrectly however, still pictures may be displayed enlarged.)
≥This may happen when turning AUDIO ONLY on or off, but this
or colors appear
faded. is normal. (12)
≥Connect to a progressive output compatible television to enjoy
progressive video.
≥Picture may not be seen when more than 4 devices are
connected with HDMI cables. Reduce the number of
connected devices.
≥ Restore the zoom ratio to a1.00. (14)
Menu not displayed
≥ Set "Subtitle Position" in Display Menu to "0". (17)
correctly.
≥ Set "4:3 Aspect" in Display Menu to "Normal". (17)
≥ Turn off TV's zoom function.
Auto zoom function
≥ Use the other preset aspect ratios or manual adjustment. (14)
does not work well.
≥ Zoom function may not work well, especially in dark scenes
and may not work depending on the type of disc.
≥When AUDIO ONLY is on, video and audio cannot be output
No picture
from HDMI AV OUT terminal. Set this function to "Off". (12)
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