Siemens VersiCharge Manuel D'installation page 32

Limited Warranty also covers the costs of shipping repaired or replacement
product from Siemens, via a non-expedited freight carrier selected by Siemens,
to locations within the United States (including Alaska and Hawaii) and Canada,
but not to other locations outside the United States or Canada. The Limited
Warranty does not cover shipping damage or damage resulting from mishandling
by the freight carrier. Any such damage is the responsibility of the freight carrier.
To obtain repair or replacement service under this Limited Warranty, the
customer must comply with the following policy and procedure:
• All Defective Product must be returned with a Return Merchandise
Authorization Number (RMA) which customer must request from Siemens.
• RMA request must include the following information:
• Proof-of-purchase of the Defective Product in the form of (1) the dated
purchase receipt from the original purchase of the product at point of sale
to the end user, or (2) the dated dealer invoice or purchase receipt
showing original equipment manufacturer (OEM) status, or (3) the dated
invoice or purchase receipt showing the product exchanged under
warranty.
• Model number of the Defective Product
• Serial number of the Defective Product
• Detailed description of the defect
• Shipping address for return of the repaired or replacement product
• All Defective Product authorized for return must be returned in the original
shipping container or other packaging that is equally protective of the product
• The returned Defective Product must not have been disassembled or
modified without the prior written authorization of Siemens
THE LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY
GIVEN BY SIEMENS AND, WHERE PERMITTED BY LAW, IS MADE
EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT OR WARRANTIES AS TO
THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR
OTHER INFORMATION PROVIDED IN MANUALS OR OTHER
DOCUMENTATION. IN NO EVENT WILL SIEMENS BE LIABLE FOR ANY
SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING,
WHETHER IN CONTRACT OR TORT, INCLUDING WITHOUT LIMITATION
ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO
PROPERTY, OR ANY PERSONAL INJURY.
© 2012 Siemens Industry, Inc. Document Number: 813540
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