Preventive Maintenance; Troubleshooting - Dometic PCD5501 Manuel D'utilisation

Troubleshooting

NOTICE: Do not use abrasive cleaning materials or
harsh chemicals on the touch-screen display, or damage
to the product can occur.
If the touch-screen display becomes dirty, clean it with a
soft, dry cloth, or use compressed air to loosen debris
from the external orifices.
To remove hard dirt or grime, a slightly damp cloth with
non-abrasive cleaning product is acceptable; however,
take care not to damage the touch-screen display.

5.2 Preventive Maintenance

Use the following tips to ensure that your control
continues to work properly:
• Ensure that the touch-screen display and PCB are
operated between -4 °F to 140 °F (-20 °C to 60 °C).
• Ensure that you power on the control system
occasionally during extended periods of non-use.
Error
There is power loss to Dometic
Interact.
The screen does not wake up.
The coach lights are not turning
on.
The AC will not turn on or off.
You are unable to locate or
connect to the LR-125 Wi-Fi
server.
There is a water pump failure.
There is a satellite dish failure.
28
Possible Cause
There is too much load on the circuit.
You are not within range of the display
proximity sensor.
There is a blown software fuse, or the
LED light needs to be replaced.
The AC is in a time-delayed start up, or
the AC circuit breaker has tripped.
You are not within range of the LR-125
Wi-Fi module. There is no Wi-Fi
connection or the connection has been
lost.
There is a blown software fuse.
There is a blown software fuse, or the
satellite dish is disabled.
6 Troubleshooting
!
WARNING: FIRE AND/OR ELECTRICAL SHOCK
HAZARD
Use care when diagnosing, repairing, adjusting,
and/or cleaning components on a powered unit.
Failure to obey this warning could result in death or
serious injury.
This section describes how to troubleshoot common
errors that may be encountered on Dometic Interact.
Refer to your inverter operating manual for
I
troubleshooting information and to obtain customer
service center information. Contact the
manufacturer customer service department for
inverter-related issues.
The table that follows describes some common errors
that may be encountered with the control, their possible
causes, and the recommended corrective actions.
Contact Dometic Customer Support Center at
1-800-544-4881, or email
customersupportcenter@dometic.com for any other
assistance.
Recommended Corrective Action
Turn off the battery switch near the entry steps. Wait 10
seconds, and turn the battery switch on.
Move closer to the LCD screen, or tap it once to turn it
on.
Examine the Dometic Interact Fuses screen and reset
the blown fuse, or replace the LED bulb.
Recycle the power through the battery switch at the
entry way.
The AC can take up to three minutes to respond to on/
off commands.
Reset the circuit breaker, if needed.
Seek a stronger Wi-Fi signal.
Contact the Dometic Customer Support Center to
reset the modem.
Examine the Dometic Interact Fuses screen and reset
the blown fuse, if applicable.
Examine the Dometic Interact Fuses screen and reset
the blown fuse, or enable the satellite dish in the
Settings screen.
Dometic Interact
EN