Trouble Shooting; After-Sales Service - Gaggenau AF2 Serie Notice D'utilisation Et De Montage

Trouble shooting

Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by one
of our trained after-sales technicians. If the appliance is
defective, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Contact the after-
sales service.
Malfunction table
Problem Possible cause Solution
The appliance The plug is not
does not work plugged in.
Power cut
Faulty fuse
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LED lights
Defective LED lights may be replaced by the
manufacturer, their customer service or a qualified
technician (electrician) only.
m
Risk of injury!
The light emitted by LED lights is very dazzling, and can
damage the eyes (risk group 1). Do not look directly into
the switched on LED lights for longer than 100 seconds.

After-sales service

Our after-sales service is there for you if your appliance
needs to be repaired. We will always find the right
solution in order to avoid unnecessary visits from a
service technician.
When calling us, please give the product number (E no.)
and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
with these numbers can be found inside the appliance
(remove the metal mesh grease filter to gain access).
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
26
Connect the appliance to
the electricity supply
Check whether other
kitchen appliances are
working
Check in the fuse box to
make sure that the fuse for
the appliance is OK
E no.
O
After-sales service
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB 0344 892 8988
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU 1300 368 339
NZ 09 477 0492
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
Accessories
(not included in the scope of delivery)
Note: These instructions apply to several appliance
models. It may be the case that an optional accessory
that is listed does not apply for your appliance.
Note: Observe the installation instructions in the
accessory.
Basic equipment:
CleanAir air recirculation module
Throw-away filter for CleanAir recirculation
module
Lowering frame:
Appliance width: 60 cm
Lowering frame:
Appliance width: 90 cm
Installation set:
Upper cabinet: 90 cm
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FD no.
AA210812
AA210110
AA210460
AA210490
AA210491