Appendix 6: Diagnosis Diagram - Dovre VINTAGE 35GA Type C11 Mode D'emploi

Appendix 6: Diagnosis diagram

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Problem
No spark
Spark but no ignition
When ignition button is released, pilot goes out
Main burner does not ignite
Whistling between high and low setting
Disrupted flame effect
Gas smell
Smell of combustion gases in room
Appliance goes out
Remote control does not work
possible
possible solution
cause
(*) = have installer carry out this action
Power supply cable
Check the connectors.
is loose
Power supply short Repair the short circuit. Do not lay the ignition cable next to metal
circuit surfaces as this weakens the spark.
Spark plug broken Replace the spark plug (*).
Piezo ignition faulty Replace the Piezo ignition (*).
No gas Check that the gas valve is open.
Air in pipelines Flush the pipe by pressing the ignition button for a longer time.
Gas pressure too
Check the supply pressure or inform the gas supplier (*).
high
Check for a local blockage of the gas supply, for example due to
Gas pressure too low accumulation of dirt. Check the supply pressure or inform the gas
supplier (*).
Pilot nozzle or pilot
Clean the parts (blow through) or replace the nozzle (*).
pipe blocked
Incorrect pilot nozzle Install the correct pilot nozzle (*).
Thermocouple not
Press the ignition button longer.
warm enough yet
Thermocouple is not
Position the thermocouple correctly in the flame (*).
in the pilot
Soot deposit on
Clean the thermocouple with a cloth.
thermocouple
Subject to change because of technical improvements