Dometic DA20E Notice D'utilisation page 54

Troubleshooting
Problem
The motor is not
responding to the
remote control.
Awning moves in the
wrong direction after
pressing or
Awning does not fully
extend or extends too
far (fabric sags at
ends).
Awning does not fully
retract, or lead rail
moves out slightly after
awning retract.
54
Possible cause
The switch-on delay is
active.
If the awning has been
retracted automatically
by the wind sensor, it can
only be extended again
after 30 seconds.
The thermal protection is
active.
This can happen after it
has been extended and
retracted several times.
The remote control
battery is flat.
The remote control is not
properly set to the motor.
No power supply
available.
The motor is defective.
The remote control is not
properly set.
.
The outer limit is not
properly set.
The motor and remote
control are no longer
synchronised.
Suggested remedy
Wait for this time to elapse or switch the
power supply to the awning on and off
again to bypass the switch-on delay.
Wait for about 10 to 20 minutes
(depending on the ambient
temperature). The awning should then
work properly again.
Briefly press the
the remote control LED does not light
up, the battery is flat.
Replace the battery (see chapter
"Changing the battery in the remote
control" on page 41).
Reset the motor and the remote control,
see chapter "Resetting the motor and
remote control" on page 47.
Check the electrical connections.
Retract the awning manually, see
chapter "Closing the awning manually in
emergencies" on page 43, and contact
the service partner in the respective
country.
Reset the motor and the remote control,
see chapter "Resetting the motor and
remote control" on page 47.
Reset the outer limit, see chapter
"Resetting the outer limit" on page 44.
Reset the motor and the remote control,
see chapter "Resetting the motor and
remote control" on page 47.
DA20E
or button. If
EN