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13. Troubleshooting

With this weather station, you purchased a product built to the state of the art and operationally safe. Nevertheless,
problems or errors may occur. The following contains descriptions for the removal of possible interferences.
No reception of the outdoor sensor signal
• The distance between weather station and outdoor sensor is too large. Change the installation site of the weather
station and/or outdoor sensor.
• Objects or shielding materials (metallised insulated glass windows, reinforced concrete, etc.) interfere with radio
reception. The weather station is too close to other electronic devices (TV, computer). Change the site of setup of
the weather station.
• The outdoor sensor batteries are weak. Observe Chapter 12.
• Very low outdoor temperatures (less than -20 °C) decrease battery and rechargeable battery performance.
If you have used rechargeable batteries in the outdoor sensor, we recommend replacing them with conventional
alkaline batteries in winter.
• Another transmitter on the same or an adjacent frequency interferes with the outdoor sensor radio signal. It may be
helpful to reduce the distance between the weather station and outdoor sensor.
No DCF Reception
• Objects or shielding materials (metallised insulated glass windows, reinforced concrete, etc.) interfere with recepti-
on. The basis station is too close to other electronic devices (TV, computer), cables or mains sockets. Change the
site of the basis station.
• If the basis station is set up in the basement or similar, the DCF signal is too weak and reception is therefore not
possible. The same applies of the basis station is too far away from the DCF transmitter.
Set the time and date manually; see chapter 11. b).
• The basis station performs several reception attempts for the DCF signal every day, see chapter 10. Therefore, let
the basis station rest for a day; maybe reception will be interference-free again then.
A single successful reception per day will keep the deviation of the clock in the basis station below a second.
• Start search for the DCF signal again; observe chapter 10. b.).
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