Troubleshooting - Philips 4300 Série Mode D'emploi

Troubleshooting

This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on www.philips.com/coffee-
care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Warning icons
Warning Solution
icon
The 'water tank empty' icon pops up on the display.
-
The water tank is almost empty. Fill the water tank with fresh water to the
maximum level indication.
-
The water tank is not in place. Place back the water tank.
The 'add beans' icons pops up on the display.
-
Fill the bean hopper with coffee beans.
The 'empty coffee ground container' icon pops up on the display.
-
The coffee grounds container is full. Remove and empty the coffee grounds
container while the machine is switched on. Wait 5 seconds before you place it
back.
The 'insert brew group' icon pops up on the display.
-
The brew group is not in place or not placed correctly. Remove the brew group
and make sure it is locked into place. See chapter 'Removing and inserting the
brew group' for step-by-step instructions.
Error codes
Below you find a list of the error codes showing problems that you can solve yourself. Video
instructions are available on www.philips.com/coffee-care. If another error code appears, please
contact the Philips Consumer Care Center in your country. For contact details, see the warranty leaflet.
Error Problem
code
01 The coffee funnel is
clogged.
03 The brew group is dirty
or not well-greased.
04 The brew group is not
positioned correctly.
Possible solution
Switch off the machine and unplug it. Remove the brew group.
Then open the lid of the pre-ground coffee compartment and
insert the spoon handle. Move the handle up and down until
the clogged ground coffee falls down. Visit
www.philips.com/coffee-care for detailed video instructions.
Switch off the machine. Rinse the brew group with fresh water,
let it air-dry and then lubricate it. Consult chapter 'Cleaning the
brew group' or visit www.philips.com/coffee-care for detailed
video instructions. Then switch the machine on again.
Switch off the machine. Remove the brew group and reinsert it.
Make sure that the brew group is in the correct position before
you insert it. Consult chapter 'Handling the brew group or visit
www.philips.com/coffee-care for detailed video instructions.
Then switch the machine on again.
English
21