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How to disable an smartphone to receive calls. There are different ways:
o
Switch off the Call Reception in the App settings.
o
Change the password from one smartphone. The others will stop receiv-
ing the call and they will not be able to receive next calls.
How can I continue receiving calls if some user has changed the pin code without
my permission? Proceed as follows:
Delete the device from the App (settings menu).
o
Start the pairing process from the beginning:
o
 Reset the WiFi Settings from the monitor WiFi setup
 Add new device.
 Connect again to the router WiFi.
o
This restores the pin code to default (1234). Later on you can change it.
The App does not display the building's wifi networks on Android, (version lower
than 8.0).
o
This is because permission has not been granted to use location when
the App was installed. You can review consent in Settings / Applications
/ Wi-Fi. Screen 1.
Also check that location is activated in General Settings. Screen 2.
o
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3. Disclaimer

Audio/video communication might not function with some smartphone. Currently,
Android versions higher than 5.1 and iOS higher than 9 are required. Tablets or
iPads are not supported.
The call divert service offered through the App provide remote interaction with the
monitor over the Internet network (WIFI or mobile data 3G-4G). In these cases,
the proper performance and the integration between the monitor and the App may
depend on:
Quality of the Internet signal. Internet signal must not be interrupted in any
o
moment during connection.
o
ISP contract to access the Internet in the user's router. A minimum bitrate
of 1Mbit of upload is required.
Type of data connectivity contract on your smartphone. A minimum bitrate
o
of 1Mbit of download is required.
When one of these 3 elements does not conform, Fermax Electronica accepts no
responsibility for any malfunctioning.
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