Troubleshooting - Dimplex Revillusion Rev24-Nb Guide D'installation Et D'utilisation

Troubleshooting

For more troubleshooting, consult the Revillusion Service Manual which can be found at
www.dimplex.com/product-downloads
Problem
Fireplace does not turn on with
the manual touch controls
Fireplace does not turn on with
the remote control
Heater does not turn on
Heater does not turn off
Circuit breaker trips or fuse
blows when unit is turned on
Fireplace does not respond to
commands on the hidden touch
controls.
Display
N/A No incoming power
The batteries in the remote
N/A control are dead or installed
incorrectly
Heater is disabled
---
Heater has been permanently
disabled (Heater Hardware
H--
Disconnect)
Defective/disconnected
Er1
thermistor
High temperature cut-out is
Er2
activated
Normal operation — There is a
N/A 2-minute fan delay before heater
turns off
N/A Improper circuit current rating
Hidden touch controls are locked.
LOC
Cause
Ensure unit is wired correctly
Check main disconnect panel
Ensure wall switch is on (if applicable)
Replace remote control battery
Ensure battery is installed with +
facing up.
Press and hold
same time on the hidden touch
controls for 2 seconds to disable
or enable the heat function.
If installation with heat is desired,
reinstall jumper on main board if
available or purchase new main
board.
Consult service manual.
Ensure heater is clean and free
from obstructions. Reset breaker
and wait 5 minutes before turning
unit back on it. If error persists,
see Service Manual.
No action required.
Install unit on a dedicated
minimum 15 amp circuit.
Hold
for 2 seconds on the hidden touch
controls.
Solution
and at the
and at the same time
19