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This appliance consists of light-emitting diodes (LEDs). This type of
diode cannot be changed by the consumer. The lifetime of these LEDs
is normally sufficient for no change to be made. If however, and
despite all the care taken during the manufacture of your appliance,
the LEDs were defective, please contact your after-sales service for
any intervention.
7.
MAINTENANCE AND AFTER SALES SERVICE
Maintenance
This product should be serviced by an authorized engineer and only genuine spare parts
should be used.
Under no circumstances should you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons may cause injury or serious malfunctioning.
Contact the local store where your purchase was made.
When the appliance is not in use for long periods, disconnect from the electricity supply,
empty all food and clean the appliance, leaving the door ajar to prevent unpleasant smells.
Troubleshooting
You can solve many common problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling for service.
Problems
Power cut
Unusual noises
The appliance does not
get cold enough
Your appliance does
not get cold at all
Frost forms inside
your appliance
Some foods do not
freeze completely
Frozen meat has
white streaks
If the internal temperature of the Freezer is -18 ℃ or less when the power
returns, your food is safe. The food in your Freezer will remain frozen for
approx 8 hours with the door closed. Do not open the Freezer door more
than necessary.
✓
Check the adjustment of the feet of your appliance and its stability.
✓
Check that it is not touching a wall.
✓
Check that all the movable parts (trays, racks, etc..) are securely in
place.
✓
Check if the temperature is correct. If this is not the case, adjust the
temperature appropriately.
✓
Make sure that you have not placed a large amount of food or hot food
in your appliance.
✓
Be careful not to open the door too often or leave it open.
✓
Check that the door is closed tightly.
✓
Keep your device away from heat sources.
✓
Make sure that the ventilation around the unit is respected.
✓
Check that your appliance is connected to the electrical supply.
✓
Check that the circuit-breaker for your house has not cut out and that
the fuse has not blown or been unscrewed
Be careful not to open your appliance's door too often and not to leave
✓
it open.
✓
This is quite normal for food that contains a lot of sugar, fat or alcohol
not to freeze completely and to remain partially soft (ice cream, fruit
juice, etc...).
✓
Check that your temperature is correctly set and is not at a too low
temperature
34
Solutions
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