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Tricks and tips

Problem
Induction hob
cannot be switched
on.
The touch setting
controls do not
respond.
Touch setting
controls are difficult
to use.
Glass is scratched.
Certain pots make
crackling or clicking
noises.
Induction hob makes
a faint humming
noise when used at
high temperature.
Fan noise coming
from induction hob.
Pots do not heat and
screen display.
Possible causes
No electric power
Setting controls are locked.
There may be a thin film of
water on the setting controls, or
you might have used the tip of
your finger when touching
them.
Cooking pan has rough edges.
Scourer unsuitable or abrasive
or cleaning products used.
This may be caused by the
structure of your cooking
utensils (layers of various
metals vibrate differently).
This is caused by induction
cooking technology.
A cooling fan is integrated in
your induction hob to prevent
overheating. It may continue to
rotate, even after switching off
the induction hob.
Induction hob may not detect
the pot, because it is not suited
to induction cooking.
Induction hob may not detect
the pot, because it is too small
for the cooking zone or not
properly centred.
Necessary action
Ensure induction hob is connected
to the power and it is switched on.
Check whether there is a power
cut in your building or region. If
the problem persists after
checking, call a qualified
technician.
Unlock setting controls. See the
section "Using your induction
cooking hob" for instructions.
Ensure surface of the touch setting
controls is dry and use the seat of
the finger to touch them.
Use cooking pans with flat,
smooth bases. See "How to select
the right cooking utensil".
See "Maintenance and cleaning".
This is normal for cooking utensils
and does not indicate a fault.
This is normal, but the noise
should lessen or disappear
completely when you reduce the
heat setting.
This is normal and requires no
action. Do not unplug induction
cooking hob from the mains while
fan is rotating.
Use cooking pots for induction
cooking. See the section
"Selecting the right
cooking utensil".
Centre the pan and ensure its base
corresponds to the size of the
cooking zone.
20

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