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Troubleshooting Tips... Before you call for service
Problem
Dryer shakes or
makes noise
Clothes take
too long to dry
The Dry
dryness level
was chosen
but load is still
damp
Control buttons
not responding
Dryer doesn't
start
No numbers
displayed
during cycle,
only lights
24
Possible Cause
Some shaking/noise is
normal. Dryer may be sitting
unevenly.
Improper sorting
Large loads of heavy fabrics
(like beach towels)
Non-venting dryer
Controls improperly set
Condenser box is clogged
Lint filter is full
Blown fuses or tripped
circuit breaker
Overloading/combining loads
Underloading
Load consists of a mixture of
heavy and light fabrics
Lint filter, condenser, and/or
air intake vent located on the
front of the dryer is blocked
Dry Sensor is dirty
Controls accidentally put in
service mode
Controls accidentally put in
lock mode
Controls performed an
incorrect operation
Control panel is "asleep"
Dryer is unplugged
Fuse is blown/circuit breaker
is tripped
Dryer was accidentally
paused when starting Delay
Dry
Water tank is full
Dryer is continuously
monitoring the amount of
moisture in the clothes
What To Do
Move dryer to an even floor space, or adjust leveling legs as
necessary until even.
Separate heavy items from lightweight items (generally, a
well-sorted washer load is a well-sorted dryer load).
Large, heavy fabrics contain more moisture and take longer to dry.
Separate large, heavy fabrics into smaller loads to speed drying
time.
Condensing dryers usually take longer to dry than a vented dryer.
Match control settings to the load you are drying.
Remove and clean the condenser box. Also, clean the location
where the condenser box is located ensuring all seals are free
from debris. Put the condenser box back and lock it in place.
See Condenser in the Care and Cleaning section.
Clean lint filter before every load.
Replace fuses or reset circuit breakers. Since most dryers use 2
fuses/breakers, make sure both are operating.
Do not put more than one washer load in the dryer at a time.
If you are drying only one or two items, add a few items to ensure
proper tumbling.
When combining heavy and light fabrics in a load, choose More
Dry.
Inspect and clean lint filter, condenser, and/or air intake vent
located on the front of the dryer.
Clean the sensor with a moist cloth.
Press Start/Pause.
Hold the Lock Control button for 3 seconds to unlock the dryer.
Reset the in-house breaker.
This is normal. Press Power to activate the control panel.
Make sure the dryer plug is pushed completely into the outlet.
Check the building's fuse/circuit breaker box and replace fuse or
reset breaker. NOTE: Electric dryers use two fuses or breakers.
If the light on the Start/Pause button is flashing, the dryer is
paused. Press Start/Pause to restart the countdown.
If the Empty Tank light is on, you must empty the water tank
before the dryer will start. Refer to the Care and Cleaning section
for instructions on emptying the water tank.
This is normal. When the dryer senses a low level of moisture in
the load, the dryer will display the dry time remaining.
49-3000311 Rev 2
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