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FAQ
This section covers questions you might have while using your player. For
further assistance, you may wish to consult our self-help tool "Knowledge
Base". Go to www.creative.com, select your region and then select Support.
Can I transfer Digital Rights Management (DRM) protected WMA files to my
player?
Yes. To transfer DRM protected WMA files to Zen Vision:M, you can use Creative
Media Explorer, Creative MediaSource Player/Organizer or Windows Media
Player 10.
Zen Vision:M does not turn on or stops responding. What do I do?
Do one or more of the following:
Make sure the Power switch is not in the Lock position.
If you are using the Zen Vision:M wired remote control (available separately), make
sure the wired remote control's Lock switch is not is the Lock position.
Your battery may need to be recharged. See "Step 1: Charge Your Player" on page 4.
Should I leave the power adapter plugged in to the wall outlet?
No, you should not. After charging the battery or using Zen Vision:M,
disconnect your power adapter from the wall outlet. Leaving it plugged in leads
to heat buildup, which is not good for your power adapter.
How do I reset Zen Vision:M?
If your player stops responding, reset the player. This should not cause you to
lose any data or audio tracks, unless you were in the middle of transferring an
audio track.
Insert and remove a thin object (for example, a straightened paperclip) from
the Reset hole.
FAQ 25
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