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Troubleshooting (cont.)
by a Kohler Co. Authorized Service Representative.
This troubleshooting guide is for general aid only. For service and
installation issues or concerns, call 1-800-4KOHLER.
Troubleshooting Table
Symptoms
Probable Cause
1. Control panel
A. Valve is not
is not lit.
B. Interface cable
C. Circuit breaker has
D. The valve memory
E. A "straight-
F.
2. The interface
A. Interface cable
power
indicator is lit,
but the system
will not turn
on.
B. If the above
Kohler Co.
All manuals and user guides at all-guides.com
Recommended Action
A. Plug the valve into
plugged into the
an outlet.
outlet.
B. Check all interface
connections may
cable connections,
be loose or
connect if needed.
disconnected.
C. Reset the circuit
been tripped.
breaker.
D. Disconnect and
may require
reconnect the valve
resetting.
power cord from the
electrical outlet.
E. Connect the interface
through" cable or
to the valve using a
"cross-over" cable
coupler was used
to connect the
and coupler.
interface to the
valve.
If none of the
F.
Contact your Kohler
recommended
Co. Authorized
actions for the
Service
above issues
Representative.
correct the
symptom, the
valve or interface
requires servicing.
A. Check all interface
connections may
cable connections,
be loose.
connect if needed.
B. Contact your Kohler
recommended
Co. Authorized
action does not
Service
correct the
Representative.
symptom, the
interface or valve
requires servicing.
21
1214635-5-A
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