Nanosonics trophon Printer Mode D'emploi page 9

4.3 Printer - Errors
Error
No Power to the printer
Printer LED Indicator – solid
Red light
Printer LED Indicator –
flashing Red light
Printer LED Indicator –
Amber light
Printer LED Indicator –
flashing Green light
Printer Not Detected
Printer Not Compatible
Printer Paused
Printer Out of Paper
Printer Paper Jam
Printer Cover Open
Printer Cutter Error
Printer Head Overheat
Printer Error
No Print on Label
L00137 1.0 11/2017
All manuals and user guides at all-guides.com
Check for the following
The printer is plugged in to power and switched on.
The printer displays a small green light when powered on.
The paper cover is closed securely.
Printing error - printer head open or cutter error.
Printing error - head open, paper empty, or paper jam.
The system is clearing data from printer.
Printer is paused.
Press the button on the Printer to re-start the Printer.
The printer is plugged in correctly to the trophon device.
The power is switched ON at the wall outlet and the printer.
The printer is a Nanosonics approved printer - a trophon logo is printed on
the front screen
The printer is a Nanosonics approved printer - a trophon logo is printed on
the front screen
Select Retry on the trophon device screen.
Follow the setup instructions in Appendix A for loading a new label roll.
Labels may be stuck inside the printer mechanism. Check and remove any
jammed labels.
Once cleared, select Retry on the trophon device screen.
Close the printer cover.
Select Retry on the trophon device screen.
Labels may be stuck inside the printer. Check and remove any jammed
labels. Once cleared, select Retry on the screen.
Select Retry on the screen.
If the error recurs, switch the printer off and allow cooling, then switch the
printer on again and select Retry on the screen.
Ensure the printer is positioned in a ventilated area and not confined space.
Switch the printer off and on and select Retry on the screen.
Check the label roll is loaded correctly and the printer is switched on.
Hold the feed button down to ensure the label roll is fed through properly.
A test print is recommended when loading a new label roll into the printer to
ensure correct loading.
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