Troubleshooting Guide - Hatco GLO-RAY GR3SDS-39DCT Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Symptom
Unit is plugged in, but not
working.
Display light(s) not working.
Base, glass shelf, and/or
canopy heat not hot enough.
Base, glass shelf, and/or
canopy heat too hot.
Display lights working, but no
heat.
Form No. GR3SDSCTm-0614
Probable Cause
Unit not turned on.
Circuit breaker tripped.
GFCI(s) tripped.
POWER ON/OFF (I/O) switch(es)
defective.
Supply voltage to unit is incorrect.
Internal electrical malfunction.
LIGHTS ON/OFF (I/O) switch in the
OFF (O) position.
Fluorescent tube(s) loose, defective, or
burned out.
Corresponding HEaT
Knob(s) set too low.
Excessive air movement
warming cabinet.
HEaT CONTROL(s) not
properly.
Heating element(s) and/or heated
glass shelves not working.
Corresponding HEaT
Knob(s) set too high.
HEaT CONTROL(s) not working properly. Contact authorized Service agent or Hatco for assistance.
Supply voltage to unit is incorrect.
POWER ON/OFF (I/O) switches in OFF
(O) position.
GFCI(s) tripped.
HEaT CONTROL(s) not working properly. Contact authorized Service agent or Hatco for assistance.
Heating element(s) and/or heated
glass shelves not working.

TROUBLESHOOTING GUIDE

Troubleshooting Questions?
If you continue to have problems resolving an issue, please con-
tact the nearest authorized Hatco Service agency or Hatco for
assistance. To locate the nearest Service agency, log onto the
Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 800-690-2966 or 414-671-3976
move all POWER ON/OFF (I/O) switches to the ON (I)
position.
Reset circuit breaker. If circuit breaker continues to trip,
contact authorized Service agent or Hatco for assistance.
Reset GFCI. If GFCI continues to trip, contact
authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Verify supply voltage at both receptacles matches the
unit specifications.
Contact authorized Service agent or Hatco for assistance.
move LIGHTS ON/OFF (I/O) switch to ON (I) position.
Check that fluorescent tube(s) is installed properly.
Replace, if necessary (see maINTENaNCE section).
CONTROL adjust the appropriate HEaT CONTROL Knob(s) to a
higher setting.
around Relocate unit or redirect air movement (i.e. air
conditioning duct or exhaust fan) away from unit.
working Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
CONTROL adjust the appropriate HEaT CONTROL Knob(s) to a
lower setting.
Verify supply voltage at both receptacles matches the
unit specifications.
move all POWER ON/OFF (I/O) switches to the ON (I)
position.
Reset GFCI. If GFCI continues to trip, contact
authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
9
Corrective Action