Troubleshooting Guide; Options And Accessories - Hatco Glo-Ray GR2SD Série Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
Symptom
Light bulb not working.
Base food holding area not hot
enough.
Base food holding area too hot.
No heat, but light works.
No heat and no light.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
Chef LED Bulbs
Chef LED bulbs are available for all lighted units. Chef LED
bulbs are LED light bulbs that offer energy savings over
incandescent bulbs. Use the following for replacement bulbs:
120 Volts
2700K: R02.30.185.01
3000K: R02.30.195.01
4000K: R02.30.196.01
230 Volts
2700K: R02.30.197.01
3000K: R02.30.198.01
4000K: R02.30.199.01
Form No. GR2SDM-0920
Probable Cause
Light bulb defective.
Power turned OFF.
Temperature control set too low.
Base Power I/O (on/off) Toggle Switch in the O
(off) position.
Heating element(s) not working.
Temperature control not working properly.
Excessive air movement around unit.
Unit connected to incorrect power supply.
Temperature control set too high.
Temperature control not working properly.
Unit connected to incorrect power supply.
Temperature control set too low.
Heating element(s) not working.
Temperature control not working properly.
Power turned OFF.
Circuit breaker tripped.
e-mail: support@hatcocorp.com

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn power switch OFF,
unplug power cord, and allow unit to cool before
performing any maintenance or cleaning.
Replace light bulb.
Move Power I/O (on/off) switch(es) to the On (I)
position.
Adjust temperature control to a higher setting.
Move Base Power I/O (on/off) Toggle Switch to the
I (on) position.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Restrict or redirect air movement (i.e., air conditioning
duct or exhaust fan) away from unit or install flip-up
doors on unit to contain heat and block air flow.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Adjust Temperature control to a lower setting.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Adjust Temperature control to a higher setting.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Move Power I/O (on/off) switch(es) to the I (on)
position.
Reset circuit breaker. If circuit breaker continues to
trip, contact Authorized Service Agent or Hatco for
assistance.

OPTIONS AND ACCESSORIES

15
WARNING
Corrective Action