Troubleshooting; Problems And Remedies - Sony CPF-IX001 Mode D'emploi

Troubleshooting

Problems and remedies

Should you encounter a problem with your
system, do the following:
1
Make sure the power cord is correctly and
firmly connected.
2
Find your problem in the troubleshooting
checklist below and take the indicated
corrective action.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
Note that if service personnel changes some
parts during repair, these parts may be retained.
When bringing the system in for repairs, be sure
to bring in the entire system.
This product is a system product, and the entire
system is needed to determine the location
requiring repair.
General
The display of the network unit starts flashing
as soon as you turn on the power switch ?/a
on the subwoofer even though you have not
started up the network unit.
• Press SUSPEND to start up the network unit. The
demonstration disappears.
• Press DISPLAY.
There is no sound.
• Make sure the subwoofer is on.
• Check the connections.
• Press VOL + (VOLUME + on the main unit). If
the volume is still low even after the CPF-IX001's
volume is turned up to the maximum level, adjust
the volume of the connected portable audio
player.
• Make sure the network unit is securely connected.
• Make sure the network unit is playing music.
• Check that the function indicator on the main unit
is correct.
There is severe hum or noise.
• Move the CPF-IX001 away from the source of
noise.
• Connect the CPF-IX001 to a different wall outlet.
• Install a noise filter (commercially available) to
the power cord.
The remote does not function.
• Remove the obstacle.
• Move the remote closer to the CPF-IX001.
• Point the remote at the main unit's sensor or the
network unit's sensor depending on the operation.
• Replace the CR2025 battery.
• Locate the CPF-IX001 away from the fluorescent
light.
The CPF-IX001 can not be turned on even
though you have turned on the power.
• Make sure the power cord is connected to a wall
outlet.
The sound is distorted.
• Press VOL – (or VOLUME – on the main unit) to
reduce the volume.
• Do not connect equipment other than portable
audio players.
Network
The desired server cannot be found.
• Restart the computer.
• Check the WIRELESS/WIRED selector on the
network unit.
• Check the network settings on your computer.
• Start up the server you want to use on your
computer.
• Check the network settings on the CPF-IX001
side.
• Set the router or hub again correctly. For details,
see the instruction manual of the router or hub.
• When setting a firewall other than that provided
with the OS, refer to Troubleshooting in the "M-
crew Server Ver. 2.0" Install manual included on
the supplied CD-ROM.
• Reduce the number of servers that can be
connected to 10 servers or less (page 20).
• Follow the procedure below and reconnect to the
server.
1.
Press MENU.
2.
Select "SERVER?" in the network menu
(page 20), then press ENTER.
3. Press ./> repeatedly to select the
desired media server, then press ENTER.
Tracks registered to a server cannot be
selected by the CPF-IX001.
• Track selection, playback and other operations on
the CPF-IX001 side may not be possible for
servers other than M-crew Server Ver. 2.0.
continued
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