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Problem
Icemaker is not making
Doors are opened often or for long periods
enough ice (continued).
of time.
Doors are not closed completely.
The temperature setting for the freezer is
too warm.
Dispensing water slowly.
Water fi lter has been exhausted.
Reverse osmosis fi ltration system is used.
Low house water supply pressure.
Not dispensing ice.
Doors are not closed completely.
Infrequent use of the dispenser.
The delivery chute is clogged with frost or
ice fragments.
The dispenser display is locked.
Ice bin is empty.
Possible Causes
TROUBLESHOOTING
Solutions
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will
be affected.
It is recommended that you replace the water fi lter:
•
Approximately every six months.
•
When the water fi lter indicator turns on.
•
When the water dispenser output decreases.
•
When the ice cubes are smaller than normal.
Reverse osmosis fi ltration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber.
The water pressure must be between 20 and 120
psi on models without a water fi lter and between 40
and 120 psi on models with a water fi lter.
If the problem persists, it may be necessary to
contact a plumber.
Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the ice dispenser will cause the
cubes to stick together over time, which will prevent
them from properly dispensing. Check the ice bin
for ice cubes clumping/sticking together. If they are,
break up the ice cubes to allow for proper operation.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or
ice fragment buildup.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff
(arm/sensor) is not obstructed.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely refi ll the bin.
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