Troubleshooting - HASE Tula Mode D'emploi

25. Troubleshooting

Possible Problem
The wood does not light or lights only slowly.
The wood burns without a bright, yellow fl ame, smoulders, or even goes out.
Too much soot is produced; the heat-resisting slabs do not
stay clean and free of soot during operation.
The fi re box window becomes sooty.
The wood burns too quickly.
Smoke escapes into the room while the stove is in operation.
The chimney becomes wet and coated with creosote, condensate leaks out of the stove pipe.
Although the fi re burns well, the stove does not get warm.
Smoke escapes when the fi re box door is opened.
- The wood is too thick. / The wood is too damp.
- The air supply is inadequate.
- The wood is too damp.
- The air supply is inadequate. / The butterfl y valve is closed too tightly.
- The outside temperature is too high.
- The outside temperature is too high.
- The air supply is inadequate.
- The quantity of wood is too small and thus the combustion chamber remains too cold.
- The wood is too damp.
- The secondary air supply is inadequate.
- The secondary air supply is inadequate.
- The chimney draught is too weak.
- The chimney draught is too strong.
- The wood logs are too small.
- The control elements are positioned or set incorrectly.
- The air supply is inadequate. / The butterfl y valve is closed too tightly.
- The chimney cross section is too narrow.
- The fl ue gas ducts in the stove pipe or chimney are extremely sooty.
- Wind is blowing down on the chimney.
- Fans (bathroom, kitchen) are creating negative pressure in the
living room and drawing smoke from the stove.
- The wood is too damp.
- The fl ue gases are too cold. / The chimney is too cold.
- The chimney cross section is too wide.
- The chimney draught is too strong.
- The air sliders are not in the correct position.
- The chimney draught is too weak. / The chimney cross section is too wide or too narrow.
- The fi re is still burning too strongly.
- The fi re box door was opened too quickly.
- Fans (bathroom, kitchen) are creating negative pressure in the living room
and drawing smoke from the stove.
- The butterfl y valve is closed.
Possible Cause
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