Troubleshooting Procedures - Kohler K-1188 Guide Du Propriétaire

One-Year Warranty (cont.)
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the
date of purchase as shown on the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner's manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11

Troubleshooting Procedures

For warranty service, contact your dealer or wholesale distributor. This Troubleshooting Guide is for general
aid only. Contact a Kohler Authorized Service Representative or a qualified electrician to correct all electrical
problems.
Symptoms
1. Green light in pump
control switch flashes
before the bathing well is
full of water.
2. Product does not start.
1019731-5-C
All manuals and user guides at all-guides.com
Probable Causes
A. Spout fills directly into overflow
channel.
B. One or both butterfly valves do
not work.
C. Control does not work.
A. No power to unit.
8
Recommended Action
A. Adjust/reinstall the spout to fill
directly into the bathing well.
Refer to the installer/dealer.
B. Check the butterfly valve wiring
or replace the butterfly valves.
Refer to the installer/dealer.
C. Check the wiring or replace the
control. Refer to the
installer/dealer.
A. Turn on the power to the unit, or
correct the source of the power
loss. Refer to the installer/dealer.
Kohler Co.