Troubleshooting - Panasonic EH-XC10 Manuel

Troubleshooting

Problem
The power does not turn on.
The power turns off during use.
The charging indication/notification
lamp turns off.
The charging indication/notification
lamp does not glow.
The appliance can only be used for a
few minutes after charging.
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EH-XC10_AM.indb 16
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Possible cause
The appliance has not been charged.
The AC adaptor is connected.
There is no power remaining in the battery.
Appliance is clogged with facial cleanser.
Too much facial cleanser or sticky facial
cleanser or other inappropriate cleanser has
been used.
The appliance automatically turns off
approximately 3 minutes after using the warm
makeup removal mode and approximately 1
minute after using the brush cleansing or
silicone brush cleansing modes.
The appliance stops every 20 seconds when
using to wash your face. (See page 13.)
This lamp turns off after charging is complete.
(See page 10.)
The adaptor is not inserted into the household
outlet correctly.
The appliance plug is not firmly inserted into
the socket.
The battery has reached the end of its life.
(approximately 3 years) (See page 18.)
Action
Charge the appliance.
(See page 9.)
Disconnect the AC adaptor before use.
Charge the appliance.
(See page 9.)
Use warm water to clean and remove
the cleanser.
Clean and remove the cleanser and
then try reducing the amount of facial
cleanser.
Correctly insert the adaptor into the
household outlet.
Firmly insert the appliance plug into
the socket.
Please contact the store where
purchased.
(Customers cannot replace the battery
as doing so may cause malfunction.)
2015/07/21 18:02:25