Philips LFH9160 Manuel De L'utilisateur page 25

The LAN Docking Station configuration
window can be opened but files created
on the Digital Pocket Memo are not
transferred to the target FTP Server
• Verify if the FTP server is running on the
target file server.
• Verify if the FTP server is set up correctly
(Settings of: user names, user passwords, port
number, dictation target folder, folder access
and write rights).
• Verify if the FTP address of the FTP server
configured correctly in the LAN Docking
Station.
• Verify if the firewall between the LAN
Docking Station and the target FTP server is
open for FTP traffic (deault port 21).
• Verify if the LAN Docking Station has full
access and write rights to the target file folder
of the FTP Server.
• Verify if there is a proxy server between
the LAN Docking Station and the target
FTP server. Can the proxy be configured
in "transparent mode" to allow the LAN
Docking Station to connect?
• Can you enable logging on the FTP server to
find the cause of the problem?
Forgot your administrator password?
If you have forgotten your administrator
password, see Resetting to factory defaults
page 17.
User manual
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Errors on the display of the Digital Pocket
Memo
The Digital Pocket Memo displays the
error message:
FAILED:
- - -
REASON:
No Files
This is no failure. This message is displayed,
when no dictation files are on the device when
you connect it to the LAN Docking Station and
it tries to upload dictations to the FTP server.
The Digital Pocket Memo displays the
error message:
FAILED:
- - -
REASON:
NETWORK OR
SERVER PROBLEM
• Verify if you have configured the FTP settings
properly
• Verify if you have configured the FTP settings
for firmware upgrade properly
File upload
File upload does not work, but the
LAN Docking Station shows up in the
Administration Tool
Verify if you have configured the LAN Docking
Station with the correct FTP settings?
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