Limited Warranty for Ultra Series RU80, RU98
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed
and operated according to Rinnai wri en installa on instruc ons, subject to the terms within this Limited Warranty
document. This Limited Warranty applies only to products that are installed correctly. Improper installa on may void
this Limited Warranty. Rinnai strongly suggests that you use a licensed professional who has a ended a Rinnai
installa on training class before installing this water heater. This Limited Warranty coverage as set out in the table
below extends to the original purchaser and subsequent owners, but only while the product remains at the site of the
original installa on. This Limited Warranty only extends to the first / original installa on of the product and
terminates if the product is moved or reinstalled at a new loca on.
How long does warranty coverage last?
Item
Heat Exchanger
All Other Parts and Components
Reasonable Labor
[1] Period of coverage is reduced to 3 years from date of purchase when used as a recircula ng water heater within a
hot water recircula on loop, where the water heater is in series with a recircula on system and all recircula ng
water flows through the water heater, and where an aquastat / thermostat, mer, or an on‐demand recircula on
system is not incorporated.
[2] The Rinnai Limited Warranty for a heat exchanger used in a recircula on system which is controlled through an
aquastat / thermostat, or mer, or an on‐demand system is 12 years for residen al applica ons and 5 years for
commercial applica ons.
[3] Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature se ng
exceeds 160° F (71° C).
[4] Labor coverage is extended to 5 years in residen al applica ons and to 2 years in commercial applica ons if the
product is registered within 30 days (except registra on is not required in California and Quebec) and/or if the
other condi ons above in the Residen al Applica ons and Commercial Applica ons sec ons are sa sfied.
NOTE: The integrated controller on indoor models has a 1 year warranty on parts.
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defec ve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair or
replacement of any such part or component during the term of the labor warranty period. All repair parts must be
genuine Rinnai parts. All repairs or replacements must be performed by a licensed professional that is properly
trained, state qualified or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only at its sole discre on. Rinnai does not authorize any
person or company to assume for it any obliga on or liability in connec on with the replacement of the product. If
Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a comparable product
at Rinnai's sole discre on. If a component or product returned to Rinnai is found to be free of defects in material or
workmanship, or damaged by improper installa on or damaged during return shipping, the warranty claim for
product, parts and labor may be denied.
46
Residen al Applica ons
12 years [1] [2] [3]
5 years [1]
1 year [4]
KB Series Manual
Period of Coverage (from date of purchase)
If used for both residen al water
hea ng and space hea ng purposes
10 years [1] [3]
5 years [1]
1 year [4]
Commercial Applica ons
5 years [1] [2]
5 years [1]
1 year [4]