Warranty - Nordpeis Casa Manuel D'installation

7. Warranty

Read the entire user manual carefully to ensure
proper use and installation of your new Nordpeis
stove. After installation the stove should be
checked. Smarty Nordpeis benefits of a 5 years
warranty on sheet steal parts and 10 years on all
external cast iron parts.
The warranty requires the stove to be installed in
accordance with applicable laws and regulations, as
well as the user manual. Notification of damage and
possible consignment of parts for replacement must
be done immediately to the retailer where the stove
was bought. Any claim must be submitted with a dated
purchase invoice or a valid warranty card.
The warranty does not include consumables such
as: Thermotte®, smoke baffle, glass and gaskets.
Should any of the mentioned parts break, or need to
be changed due to wear and tear, new parts can be
ordered from your retailer. However, if a material or
production error can be documented on any of the
mentioned parts, the warranty is valid for 2 years after
the date of purchase.
The warranty does not include damages that are
caused by wrong installation or misuse of the stove,
e.g. incorrect draught regulation or use of incorrect
fuel. The warranty does neither include interference
with operations outside the control of Nordpeis, such
as chimney draught etc. There is no compensation for
third party damage or damage to other items caused
by use of the stove.
The stoves have a plaque with the RRF number
40 09 1919. The CE mark is situated under the stove.
8. Advice on Lighting a Fire
The best way to light a fire is with the use of fire
lighters and split small wood logs that are dry.
Newspapers cause a lot of ashes and the ink is
damaging for the environment. Advertising flyers,
magazines, milk cartons and similar are not suitable
for lighting a fire. Good air supply is important at
ignition. When the flue is hot the draught increases
and door can be closed.
Warning: NEVER use a lighting fuel such as
petrol, paraffin, methylated spirits or similar
for lighting a fire. This could cause injury to
you as well as damaging the product.
Use clean and dry wood. The wood logs should dry
for a minimum of 6 months after being chopped.
Humid wood requires a lot of air for the combustion,
as extra energy/heat is required for drying the humid
wood. The heat effect is therefore minimal. In addition
this creates soot in the chimney with the risk of
creosote and chimney fire. The wood should have no
more than 20% moisture content.
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In order to obtain an optimal combustion, the
temperature needs to reach 600-800ºC. It is
recommended to keep an even fire with a small
amount of wood. If too many logs are put on the
hot ember, the air supply will not be sufficient for
reaching the require temperature, and the gases will
be released unburnt. For this reason it is important
to increase the air supply just after adding the logs
in order to have proper flames in the burn chamber
so that the gases are burnt. Open the ignition vent
control or leave the door slightly open until the flames
have established.
Note that too much air supply to the combustion
may create an uncontrollable flame that very quickly
will heat up the entire stove to extremely high
temperatures (valid when heating with closed or
almost closed door). For this reason you should never
completely fill up the burn chamber with wood.
Use split wood logs rather than whole round pieces
of wood. This will give a better heat efficiency and
cleaner combustion. It is also an advantage to let
the wood reach room temperature before being
used as it will burn better. The stoves from Nordpeis
are intended for, and only approved for, clean wood
combustion.
English
Warning: NEVER use impregnated wood,
painted wood, plywood, chipboard, rubbish,
milk cartons, printed material or similar. If any
of these items are used as fuel the warranty is
invalid, as they can release dioxin gasses that
may damage the stove when burnt.
These gasses are also very harmful to you
and the environment.