ECOVACS Deebot X1 Plus Manuel D'instructions page 29

No. Malfunction
11 Delay in remote control.
AIVI Visual Detection
12 Sensor cannot recognize
objects.
DEEBOT does not start
auto-emptying after
13
returning to the Empty
Station.
DEEBOT fails to auto-
14 empty the Auto-Empty
Dust Bin.
EN
28
Possible Causes
The Wi-Fi signal is poor, causing the video
loading to be slow.
The cleaning area is not well illuminated.
AIVI Visual Detection Sensor lens is dirty or
blocked.
The Dust Container Lid is not closed.
The Dust Bag is not installed to the Empty
Station.
Manually move DEEBOT to the Empty Station
will not trigger Auto-Emptying.
DEEBOT returns to the Auto-Emptying Station
running Video Manager in the App.
Do Not Disturb mode is enabled in ECOVACS
HOME App.
The Dust Bag is full.
If the possible causes are excluded, it might be
a component malfunction.
The Auto-Empty Dust Bin is not installed.
The Dust Bag is full.
The Dust Disposal Port on the Auto-Empty
Dust Bin is stuck by debris.
Dust Evacuation Tube is blocked.
Solutions
Use DEEBOT in areas with good Wi-Fi signals.
Smart Recognition requires sufficient lighting. Please
make sure the areas to be cleaned are well illuminated.
Clean the lens with a clean soft cloth, and make sure
the sensor is not blocked. Avoid using any detergent or
cleaning spray while cleaning.
Close the Dust Container Lid.
Install the Dust Bag and close the Dust Container Lid.
In order to make sure DEEBOT starts auto-emptying
successfully, avoid picking up and moving the Empty
Station during the cleaning.
This is normal.
This is normal. Disable Do Not Disturb mode in the App, or
start auto-emptying manually.
Replace the Dust Bag and close the Dust Container Lid.
Please contact customer service.
Please install the Auto-Empty Dust Bin.
Replace the Dust Bag and close the Dust Container Lid.
Uninstall the Auto-Empty Dust Bin and clean the debris on
the Dust Disposal Port.
Clean the Dust Evacuation Tube.