ECOVACS Deebot X1 Plus Manuel D'instructions page 28

No. Malfunction
DEEBOT gets stuck while
8
working and stops.
During cleaning, DEEBOT
appears in the route
disorder, running bias,
repeated cleaning, small
area leakage and so on.
(If there is a large area
9 that has not been swept
temporarily, DEEBOT
will make up the leakage
independently. Sometimes
DEEBOT will re-enter a
cleaned room to find any
missing area.)
Video Manager cannot
10
open or has no screen.
Possible Causes
DEEBOT is tangled with something on the
floor (electrical wires, curtains, carpet fringing, etc.).
DEEBOT might be stuck under furniture with an
entrance of similar height.
Objects such as wires and slippers placed
on the ground affect the normal operation of
DEEBOT.
It may be that the Driving Wheels slips on the
ground when DEEBOT climbs steps, thresholds
and door bars, thus affecting the its judgment
of the whole house environment.
Work on freshly waxed and polished floors or
smooth tiles, resulting in less friction between
the Driving Wheels and the floor.
Due to different home environments, some
areas cannot be cleaned.
The TrueMapping Distance Sensor is dirty or
blocked by foreign matters.
Wi-fi connection failed.
Due to the network latency, you may not be
able to open Video Manager temporarily.
The AIVI Visual Detection Sensor is blocked.
Solutions
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
Please set a physical barrier, or set a Virtual Boundary in
the ECOVACS HOME App.
Please tidy up the scattered wires, slippers and other objects
on the ground before cleaning. And reduce the scattered
objects on the ground as far as possible. If there is any area
leakage, DEEBOT will correct the leakage by itself, please do
not interfere (such as moving DEEBOT or blocking the route).
It is recommended to close the door of this area and clean
the area separately. After cleaning, DEEBOT will return to
the starting point. Please rest assured to use.
Please wait for wax to dry before cleaning.
Clean the home environment to ensure that DEEBOT can
enter for cleaning.
Wipe the TrueMapping Distance Sensor with a clean soft
cloth or remove foreign matters.
Check the Wi-Fi connection status. DEEBOT must be in an
area with good Wi-Fi signal to enable the Video Manager.
Try again later.
Remove the shield.
EN
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