Kohler K-1397 Guide Du Propriétaire page 14

Troubleshooting Procedures (cont.)
Symptoms
14. Pump does not automatically
stop after 22 minutes.
15. Pump won't turn off when the
power button on user keypad
is pressed.
16. Pump operates but variable
speed feature does not work.
17. Bath water cools while pump
is operating.
18. Noisy operation.
19. Remote control (if equipped)
does not work.
Troubleshooting the Chromatherapy Lights (H2 Models Only)
Symptoms
20. Chromatherapy lights do not
work.
1022205-5-C
Probable Causes
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
A. User keypad does not work.
B. Control does not work.
A. Motor/pump does not work.
B. Control does not work.
A. Water temperature above 104°
F (40° C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected or
damaged.
D. Heater does not work.
E. Control does not work.
A. Pump banding straps have not
been cut.
B. Dry or dislodged jet O-ring
(squeal).
A. Batteries improperly installed
or dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not
programmed correctly.
D. Remote control does not work.
E. Control does not work.
Probable Causes
A. Loose, disconnected or
damaged wiring/connections.
B. Control does not work.
14
Recommended Action
D. Check for blockage at suction
and/or jets. Remove blockage
and allow motor to cool.
A. See service manual.
A. Replace user keypad. Refer to
installer/dealer.
B. Replace control. Refer to
installer/dealer.
A. Replace motor/pump. Refer to
installer/dealer.
B. Replace control. Refer to
installer/dealer.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper
connections. Refer to
installer/dealer.
D. Replace heater. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Cut pump banding straps with
tin snips.
B. Remove jet, replace and
lubricate O-ring, and reinstall
jet.
A. Replace batteries.
B. Replace wiring harness. Refer
to installer/dealer.
C. See homeowners guide or
service manual.
D. Replace remote control.
E. Replace control. Refer to
installer/dealer.
Recommended Action
A. Check wiring for proper
connections. Replace wiring if
necessary. Refer to
installer/dealer.
B. Replace control. Refer to
installer/dealer.
Kohler Co.