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Appendix
TERMS OF imageWARE
REMOTE SERVICE
If your Canon O ffi ce Imaging Product ("Product") is
enabled with embedded functions for the
imageWARE Remote Diagnostic Service ("iWR"), or
your Product is not iWR enabled but it interacts with
the iWR Plug-in program of imageWARE Enterprise
Management Console ("EMC") software, then Canon
USA, Canon Canada or their respective authorized
independent Canon retail dealers can access
Product meter readings and receive
notifi cations of certain service errors automatically
via the internet. You can read more about iWR in
Canon published materials available from your
dealer or on the web sites of Canon USA [www.usa.
canon.com] or Canon Canada [www.canon.ca.].
iWR will only collect and transmit Product specifi c
meter readings and service data, and will not access,
collect or transmit End-User image data in the
Product.
Your instruction to Canon USA, Canon Canada or
your dealer to activate iWR for a Product shall be
considered (i) a representation that you have an
internal IP network and internet access available on a
generally continuous basis; (ii) authorization by you
to establish, and perform during the period of iWR
activation, HTTPS communications using your
network bandwidth for transmissions over the
internet of use and service data accumulated by the
Product, and (iii) authorization by you to store,
analyze and use this data for purposes related to
servicing the Product and for Product and iWR
improvement.
By so instructing Canon USA, Canon Canada or
your dealer, you shall also be considered to
acknowledge that (A) the iWR software
(embedded or plug-in) is the confi dential
property of Canon USA and its licensor; (B) you
have no rights in such iWR software (except as
the Product executes the limited data collection
and transmission functions for which it is confi
gured when delivered and you obtain the benefi
ts of iWR as outlined in Canon published
materials), (C) you shall not disassemble,
decompile, reverse engineer, disclose or attempt
to copy such iWR software, allow any third party
to do any of the foregoing or transfer your
limited rights to any other party without the prior
written approval of Canon USA or Canon Canada;
and (D) there are many factors outside of the
control of Canon USA, Canon Canada or their
respective dealers that could aff ect the accuracy
or timing of meter readings or service data
harvested by iWR and, except as expressly
provided in the limited warranty statement for
the Product or the End-User License Agreement
for EMC software, in the case of the iWR Plug-in
program, neither Canon USA, Canon Canada nor
their respective dealers shall be responsible for
alleged defi ciencies in, or your dissatisfaction
with, iWR or any software used to provide iWR. A
copy of the limited warranty statement can be
found within this Operator's Manual.
If your dealer ceases to be an authorized Canon
USA dealer, it will no longer have access to the
use and service data accumulated by iWR for
your Product.
In that case, you may request or instruct Canon
USA to recommend to you an alternative service
provider who will have access to this data in
order to maintain Product service utilizing iWR
functionality
TERMS OF Content
Delivery System
If the Content Delivery System (CDS) Service is
enabled for your Canon Offi ce Imaging Product
("Product"), Canon USA, Canon Canada or their
respective authorized independent Canon retail
dealers (each a "Canon Seller") can arrange internet-
based downloads for purposes of updating fi
rmware, delivering purchased MEAP application
software and activation of optional Product features.
Certain related data fi les also may be downloaded
(e.g. End-User License Agreements, conditions of
export, Release Notes) to your Product. The internet
communications will occur between the Product
and one or more servers managed by Canon Inc.
("Canon Server"). CDS Service will not download the
fi rmware, software or data fi les for purposes other
than mentioned above.
You can read more about CDS Service in Canon
published materials available from your dealer or on
the web sites of Canon USA [www.usa.canon. com]
or Canon Canada [www.canon.ca.]. These materials
include a Technology White Paper for the CDS
Service.
Your instruction to Canon USA, Canon Canada or
your dealer to use CDS Service or your use of CDS
Service for a Product shall be considered
(i) a representation that you have an internal IP
network and internet access available to
Products connected to that network on a
generally continuous basis;
(ii) a representation that you have an internet
connection and internal network bandwidth
available for the Canon Server to download
fi les to each of the Products receiving the CDS
Service. Downloaded fi les may vary in size;
some will be on the order of several hundred
MB. The CDS Service Technology White Paper
contains further details.
(iii) authorization by you for the Canon Seller to
establish, and perform during the period of
provision of Service, HTTPS/HTTP
communications using your internet and
internal network bandwidth for transmissions
to and from the CDS Server;
(iv) authorization by you for the Product itself or a
Canon serviceperson to download or update
fi rmware and purchased MEAP application
software, data for internet-based activation of
optional Product features and certain related
data fi les to Product from the CDS Server, and
to transmit service data (e.g. serial number,
information of fi rmware) of Product to the CDS
Server.
You acknowledge and agree that the Canon Seller
and CDS Server may rely on internet addresses you
assign to Products and that using the internet has
benefi ts but also certain risks; ACCORDINGLY, YOU
AGREE THAT THE CDS SERVICE IS PROVIDED
WITHOUT WARRANTY OF ANY KIND, THAT ANY
WARRANTIES ARE DISCLAIMED AND THAT NO
CANON SELLER OR CANON AFFILIATE IS
RESPONSIBLE FOR ANY INJURY TO YOUR NETWORK
OR TO DATA OR DEVICES NOT SUPPLIED BY A
CANON SELLER. You will be responsible for network
security and any data back-up. You will timely advise
the Canon Seller of any security procedures the
Canon Seller will need to use to provide CDS
Services as described herein.
To the extent downloads involve presenting
end user license terms on your network or
network-connected Products (with a Canon
Seller, Canon affi liate or a third party as
licensor) seeking agreement to such terms,
any party that you allow to respond to
presented license terms will be and is
authorized by you to agree (or not agree) to
the terms; if license terms are not agreed, a
license purchased will not be enabled and you
may apply for refund of any license fees paid.
You acknowledge and agree that the fi
rmware provided by the CDS Service is
governed by the Third Party Software terms
set forth in this manual.
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