Troubleshooting - Whirlpool WFE975H0HV Guide D'utilisation

CONTROL PANEL AND OVEN DOOR EXTERIOR
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths, or abrasive
paper towels.
Cleaning Method:
Glass cleaner and soft cloth or sponge:
■
Apply glass cleaner to soft cloth or sponge, not directly
on panel.
OVEN RACKS
Cleaning Method:
Steel-wool pad
■
For racks that have discolored and are harder to slide,
■
a light coating of vegetable oil applied to the rack guides
will help them slide.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit
producthelp.whirlpool.com. In Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem Possible Causes and/or Solutions
Nothing will operate Power supply cord is unplugged: Plug into a grounded outlet.
ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time of day.
See the "Electronic Oven Controls" section for more information.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired. Contact
a qualified electrician to verify the electrical supply.
Cooktop will not The control knob is not set correctly: Push in knob before turning to a setting.
operate
On ceramic glass models, the oven control lockout is set: See "Control Lock" in the "Feature Guide"
section.
Excessive heat Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element,
around cookware or surface burner. Cookware should not extend more than 1/2" (13 mm) outside the cooking area.
on cooktop
Cooktop cooking Control knob set to incorrect heat level: See the "Cooktop" section.
results not
Range is not level: Level the range. See the Installation Instructions.
what expected
Cooktop element Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off to
cycles on and off
keep the cooktop from overheating.
on Hi setting
Oven will not operate Delay Start is set: See the "Cook Time" section.
Control is locked: Press and hold the Start keypad for 3 seconds to unlock.
The range is in Demo mode: Demo mode will deactivate all oven elements. See "Demo Mode" in the
"Electronic Oven Controls" section.
Electronic oven control set incorrectly: See the "Electronic Oven Controls" section.
Oven temperature Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic
too high or too low Oven Controls" section.
Oven indicator Power to range is turned on or restored: See "Control Display" in the "Electronic Oven Controls" section. If
lights flash the indicator lights keep flashing, call for service.
STORAGE DRAWER OR WARMING DRAWER
(on some models)
Check that storage drawer or warming drawer is cool and empty
before cleaning.
Cleaning Method:
■
OVEN CAVITY
Use AquaLift
Do not use oven cleaners.
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain. Staining, etching,
pitting, or faint white spots can result.
Cleaning Method:
■

TROUBLESHOOTING

In Canada:
Mild detergent
Technology regularly to clean oven spills.
®
Clean cycle:
See the "Clean Cycle" section.
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
17