Napoleon PATIOFLAME Mode D'emploi page 18

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18
EN
Problem
Low heat / Low flame
when valve turned on.
Burners burn with
yellow flame,
accompanied by the
smell of gas.
Burner will not stay
lit .
Humming regulator.
www.napoleongrills.com
Troubleshooting
Possible Causes
For propane - improper
lighting procedure.
For natural gas - undersized
supply line.
Possible spider web or
other debris.
Too windy.
Normal occurrence on hot
days.
Solution
Ensure lighting procedure is
followed carefully. The valve
must be in the off position
when the tank valve is turned
on. Turn tank on slowly to allow
pressure to equalize. See lighting
instructions.
Pipe must be sized according to
installation code.
Thoroughly clean burner venturi.
See general maintenance
instructions.
Unit will shut down if winds are
greater than 10mph (16km/h).
Either locate to different area or
use when it is less windy.
This is not a defect. It is caused
by internal vibrations in the
regulator and does not affect the
performance or safety of the gas
heater. Humming regulators will
not be replaced.
N415-0359 JUN 12.18

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