Medion AKOYA EXTREME X7810 Mode D'emploi page 103

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your operating and/or using the product other than as instructed in the
accompanying documentation;
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damage caused in transit as a result of your negligence in packaging of the
product; and/or
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otherwise than in accordance with the terms of this warranty;
This warranty shall be void and you may be required by MEDION to reimburse MEDION
for the reasonable costs of postage and packaging before MEDION will return the product
to you. If so and you would still like MEDION to repair or replace the product, MEDION
may do so but you will be charged MEDION's standard rates for repair and replacement
for this service.
Before returning the product, please contact MEDION via the service hotline or via the
internet (www.MEDION.co.uk). You will receive a reference number (RMA No.) on the
warranty card. Please mark the outside of your package to ensure that this reference
number is clearly visible. Please submit a letter containing as much detailed information as
possible and, a full description of the defect or fault.
This should include:
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a description of the fault;
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when it occurred, how long it has been evident and how frequently it occurs;
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any errors message(s) displayed when using the product;
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a description of the circumstance(s) and conditions in which the fault occurs; and
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whether it is an intermittent or persistent fault;
This will greatly assist MEDION in identifying the defect, when submitted together with the
defective product.
Unless otherwise instructed by a MEDION representative in all cases, the product must be
returned complete with all parts which were included with the original product.
Incomplete contents of the returned package may lead to a delay in the repair or
replacement. MEDION does not accept any liability for any additionally submitted
material(s) which were not supplied with the original MEDION product.
This warranty does not affect your statutory rights in any way and is subject to the
applicable legal statutes of the country where the product was sold to you by an
authorised MEDION seller.
Conditions of Warranty for the United Kingdom
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