Troubleshooting; Causes And Rectification Of Faults - CASO DESIGN Coffee Compact Mode D'emploi

If you do not know your water hardness please contact your water company.
Use a liquid descaler that is suitable for coffee machines and read the instructions
thoroughly before use.
1. Mix the descaler in a measuring cup with cold water.
In case of using solid descaler/powder, it must dissolve completely.
2. Fill the water tank with the prepared solution up to max level.
3. Turn the control dial to setting for ground coffee, place the jug and press start button
as if you want to brew coffee.
4. Repeat steps 1-3. Do not refill the used solution after brewing process into the water
tank again, use a fresh solution.
5. Operate 2 brewing cycles only with water (without descaler) to remove all descaler
residues.
► Never interrupt the descaling process.
► The guarantee excludes devices which have stopped working or do not work properly
due to lack of descaling.

15 Troubleshooting

This chapter provides you with important notices with regard to operating the device.
Observe the following notices to avoid dangers and damages:
Attention
► Only qualified electricians, who have been trained by the manufacturer, may carry out
any repairs on electrical equipment.
► Improperly performed repairs can cause considerable dangers for the user and
damages to the device.

15.1 Causes and rectification of faults

Problem
Coffee brews too slowly (more
than 10 minutes).
The device switches off before
water tank is empty.
The drip stop does not work
Water leaks out of the device.
Coffee grounds enter into the jug. Check if grinding/brewing basket is overflowed
Please note
Possible solution
Descale the device (see chapter descaling)
Clean the grinding/brewing container and drip stop
valve of coffee residue.
Clean the valve under running water and press the
drip stop carefully several times.
Do not fill the water tank beyond the max level.
because of to much ground coffee.
Place the jug correctly on warming plate.
Do not remove the jug during brewing for longer as 30
seconds.
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