Troubleshooting; Checkpoints - Samsung FlexWash WV60A9900A Serie Mode D'emploi

Troubleshooting

Checkpoints

If you encounter an issue to check with the washer, first check the table below and try the suggestions.
Problem
Does not turn on.
Does not start.
Water supply is insufficient or no
water is supplied.
After a cycle, detergent remains
in the detergent drawer.
Excessive vibrations or makes
noise.
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• Make sure your home electrical system is providing electrical
power that matches the requirements of the washer. See page 19
• Make sure the power plug of the washer is completely plugged in.
• Make sure the door is properly closed.
• Make sure the taps are open.
• Make sure to tap and hold
• Make sure Child Lock is not activated.
• Before the washer starts to fill, it will make a series of clicking
noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
• Check if the upper or lower washer displays an information code
on the respective status bar.
• Fully open the tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure the washer is running with sufficient water pressure.
• If you are using powdered detergent, do not use more than
recommended.
• If you are using liquid detergent, do not over fill the liquid
detergent compartment.
• Remove the liquid detergent and softener containers, and then
clean the detergent drawer.
• Make sure the washer is installed on a level, solid floor that is not
slippery. If the floor is not level, use the leveling feet to adjust the
height of the washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or tub or filter case.
Action
to start the washer.
2021-06-07
English 71
11:22:15