Troubleshooting; Problems And Solutions; Understanding Error Messages - Samsung WF-J1254 Instructions D'utilisation

Problems and solutions

The washing machine will not start
• Make sure the door is firmly closed.
•
Make sure the washing machine is plugged in.
• Make sure the water source faucet is turned on.
• Make sure to press the Start/Pause button.
No water or insufficient water supply
• Make sure the water source faucet is turned on.
• Make sure the water source hose is not frozen.
• Make sure the water intake hose is not bent.
• Make sure the filter on the water intake hose is not clogged.
Detergent remains in the detergent drawer after the wash program is complete
•
Make sure the washing machine is running with sufficient water pressure.
• Put the detergents in the inner parts of the detergent drawer(away from the outside edges).
Washing machine vibrates or is too noisy
• Make sure the washing machine is set on a level surface. If the surface is not level, adjust the
washing machine feet to level the appliance (see page B-2).
• Make sure that the shipping bolts are removed (see page B-2).
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
The washing machine does not drain and/or spin
• Make sure the drain hose is not squashed or bent.
• Make sure the debris filter is not clogged (see page D-2).
The Door does not open
• The door will not open until 3 minutes after the machine stops or the power turns off.

Understanding error messages

Error displayed
dE
4E
5E
UE
cE / 3E
Before contacting After-Sales service:
1. Try to remedy the problem (See "Troubleshooting" on this page).
2. Restart the programme to see if the fault is repeated.
3. If the malfunction persists, call after-sales service and describe the problem.
E-1 SAMSUNG Washing Machine Owner's Instructions
WF-J1254-02212V_EN.indd 1

Troubleshooting

•
Close the door.
• Make sure the source water faucet is turned on.
• Check the water pressure.
• Clean the debris filter.
• Make sure the drainage hose is installed correctly.
• Laundry load is unbalanced; loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or jeans, the final
spin result might be unsatisfactory and an "UE" error message will be shown in the
display window.
•
Call after-sales service.
Solution
2007-01-02 ｿﾀﾈﾄ 1:30:11