Install The Cap2D; Troubleshooting - LiftMaster Cloud CAP2D Manuel D'installation

INTRODUCTION
1

Install the CAP2D

1. Make sure all the wiring is tucked into the electrical box.
2. Slide the CAP2D onto the bracket and secure with the screw.
NOTE: The control units shall be mounted in a protected area. The exit device REX and wiring must be contained within the
secured area.
Validate Proper Operation: Test each credential type and ensure proper behavior of each gate/door connected to CAP2D.
Valid credentials and Request to Exit inputs should trigger the relay. Go to LiftMasterCloud.com for programming and to
check CAP2D activity and status.

Troubleshooting

CAP2D does not power on after connecting 12VDC transformer.
Check position of PoE jumper. Move jumper to the top position.
Relay does not trigger when a credential is presented.
Check power; are LEDs powered on? Check input devices and connections for proper operation. Check LiftMaster Cloud activity log to
aid in diagnosing.
I received an email saying the CAP2D was offl ine.
Check LiftMaster Cloud for latest online/offl ine status. If still offl ine check local Internet connection and power to the CAP2D. Sometimes
this is also triggered during regular maintenance on the LiftMaster Cloud Servers. CAP2D stores the database locally and continues to
provide access control without an Internet connection. Activity and database changes are only exchanged with LiftMaster Cloud when
CAP2D is online.
For LiftMaster Cloud programming please visit www.LiftMasterCloud.com.
PRE-INSTALL WIRING NETWORK ACCESS CONTROL
17
INSTALL