Troubleshooting - Philips 32PW9551 Mode D'emploi

Troubleshooting

Check this list of suggested solution before calling our service centre. You may be able to solve the
problem yourself. If you face problem connecting the TV to a peripheral equipment, please refer to the
user manual of that equipment or call their service centre. Charges for TV installation and adjustment
are not covered under your warranty.
Symptoms Possible cause
Poor reception Your location is
("snowish" or near mountains
"ghost" pictures or high building
No picture • TV is not
switched on.
• Poor connec-
tion
• Wrong TV
system
No picture • Wrong channel • Press the
from playback
of peripheral
equipment
Black bars at Picture format
the top or not compatible
bottom or left with TV format
and right of the
screen
No sound • Wrong TV
system
• Volume not
turn on
Unrecognised • Wrong country
character on setting.
Teletext page
Remote control • Wrong mode
not working • Batteries
problem
If you still cannot solve your problem, please note down the reference numbers for your TV set (located
on the packaging or on the back of the set) before you call the service centre.
• Fine Tune the TV reception. Follow the steps in "Manual
Store" (p. 9).
• Select "On" in "DNR" (p. 15)
• Check that the TV is switched on. If there is a blue indicator
light, the TV is on standby. Press the
the TV.
• Check that all the connection are properly connected.
• Choose the right "System" in the "Manual Store" section (p. 9).
• Your peripheral equipment may have different source output,
check that the correct output source is selected.
key once to check the respective channel for
peripheral equipment. Press repeatedly to select the channel.
Check for possible adjustment in the "Picture formats" section
(p. 19).
• Choose the right "System" in the "Manual Store" section (p. 9).
• Press the volume button on the remote control to adjust the
volume.
• If there is a symbol on the top left hand corner of the
screen, press the
the sound.
• Go to the Install menu to select the correct "Country" setting
(p. 7).
• Press the key on the remote control repeatedly to
remove any light indicator on the audio video equipment display
panel.
• Check that the batteries sit in the remote control compart-
ment properly, in the right orientation and has not wear out.
Replace accordingly (p. 2).
Suggested solution
key once to switch on
key on the remote control to switch on
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