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Warranty UK and Ireland
12-MONTH WARRANTY – NINTENDO ACCESSORIES
MANUFACTURER`S WARRANTY
This warranty covers Nintendo accessories for use with Nintendo consoles (the "Product") supplied by
Nintendo of Europe GmbH ("Nintendo").
Subject to the terms and exclusions below, Nintendo warrants to the original consumer purchasing the
Product ("you") that, for a period of 12 months from the date of the purchase of the Product by you, the
Product will be free from defects in materials and workmanship.
To make a valid claim under this warranty, you must notify Nintendo of the defect in the Product within
12 months of the date of the purchase of the Product by you, and you must return the Product to Nintendo
within 30 days of notifying Nintendo of that defect. If, having inspected the Product, Nintendo accepts
that the Product is defective, Nintendo will (at its sole discretion) either repair or replace the part causing
the defect, or replace the Product without charge.
This manufacturer's warranty does not affect any statutory rights which you may have
under consumer protection legislation as the purchaser of goods. The benefits provided
by this warranty are in addition to those rights.
EXCLUSIONS
This warranty does not cover:
unreasonable use, modification, use with products not supplied, licensed or authorised for use with the
Product by Nintendo (including, but not limited to, non-licensed game enhancements, copier devices,
adapters, power supplies or non-licensed accessories), computer viruses or connecting to the internet
or other forms of electronic communication, use of the Product other than in accordance with the
instructions in the respective Nintendo Operations Manual or any other instructions provided with the
Product (the "Nintendo Documentation"), or any other cause unrelated to defects in material and
or any other use of batteries or battery packs not in accordance with the instructions in the respective
consoles (including NTR-003, USG-003, TWL-003, UTL-003, CTR-003, SPR-003, and WUP-012) and for
the Product (which, for the avoidance of doubt, will not be deemed to be a defect in material or work-
than Nintendo or its authorised partners.
HOW TO MAKE A CLAIM
To notify Nintendo of a defect covered by this warranty, please contact:
Nintendo Customer Support
PO Box 952, Portsmouth, PO6 9DY
Tel: +44 (0) 845 60 50 247
Calls to this number are charged at national rates for customers in the UK, and at international rates for
customers in the Republic of Ireland. Please obtain permission from the person responsible for the bill before
calling.
Before sending the Product to Nintendo Customer Support, you should remove or delete any private or
confidential files or data. You accept and agree that Nintendo will not be responsible for any loss, deletion
or corruption of your files or data that have not been deleted or removed. Nintendo strongly recommends
that you make a backup copy of any data that you do not remove or delete.
When sending the Product to Nintendo Customer Support, please:
4. ensure that it is received by Nintendo within 30 days of the original notification of a qualifying defect.
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If the above 12-month warranty period has expired at the time the defect is notified to Nintendo or if the
[0712/UKV-A]
defect is not covered by this warranty, Nintendo may still be prepared to repair or replace the part causing
the defect or replace the Product (at its sole discretion). Independently of this, you may also have statutory
rights under consumer protection legislation as the purchaser of consumer goods. For further information
or, in particular, details of any charges for such services, please contact:
Calls to this number are charged at national rates for customers in the UK and international rates for
customers in the Republic of Ireland. Please obtain permission from the person responsible for the bill
before calling.
Contact information UK and Ireland
Call UK Customer Support for assistance on all Nintendo published/distributed
software, hardware and accessories. Our dedicated games coun sellors can answer
all your gameplay questions, offering hints, tips and strategies to ensure that you
get the most from your Nintendo products.
-
(* Calls from a landline within the UK are charged at the standard national rate
offered by the caller's network provider. Charges may vary for calls made using
a mobile phone.
Customers calling from outside the UK will be charged at the international rate
offered by the provider of the network being used to make the international call.
Please obtain permission from the person responsible for paying the bill before
calling.)
Lines are open Monday to Friday from 08:30 to 19:00, and Saturday from 08:30 to
15:30**.
(** Charges and opening hours are correct at time of printing but are subject to
change without prior notice.)
Nintendo Customer Support
Tel: +44 (0) 845 60 50 247
To call UK Customer Support, dial*
+44 (0) 845 60 50 247
[0512/UKV]
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