IKEA FRAMTID HGA2K Notice D'utilisation page 13

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• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery bas-
kets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs, cas-
ings and parts of casings. Unless such dam-
ages can be proved to have been caused
by production faults.
• Cases where no fault could be found dur-
ing a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by installation which is faul-
ty or not according to specification.
• The use of the appliance in a non-domestic
environment i.e. professional use.
• Transportation damages. If a customer
transports the product to their home or oth-
er address, IKEA is not liable for any dam-
age that may occur during transport. How-
ever, if IKEA delivers the product to the cus-
tomer's delivery address, then damage to
the product that occurs during this delivery
will be covered by this guarantee.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an IKEA
service provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee, the serv-
ice provider or its authorized service part-
ner will re-install the repaired appliance or
install the replacement, if necessary.
This restriction do not apply to fault-free
work carried out by a qualified specialist us-
ing our original parts in order to adapt the ap-
pliance to the technical safety specifications
of another EU country.
How country law applies
The IKEA guarantee gives You specific legal
rights, which covers or exceed local de-
mands. However these conditions do not limit
in any way consumer rights described in the
local legislation
Area of validity
For appliances which are purchased in one
EU country and taken to another EU country,
the services will be provided in the frame-
work of the guarantee conditions normal in
the new country. An obligation to carry out
services in the framework of the guarantee ex-
ists only if the appliance complies and is in-
stalled in accordance with:
• the technical specifications of the country in
which the guarantee claim is made;
• the Assembly Instructions and User Manual
Safety Information;
The dedicated After Sales Service for IKEA
appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this guaran-
tee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won't pro-
vide clarifications related to:
– the overall IKEA kitchen installation;
– connections to electricity (if machine
comes without plug and cable), to wa-
ter and to gas since they have to be exe-
cuted by an authorized service engineer.
3. ask for clarification on user manual con-
tents and specifications of the IKEA appli-
ance.
To ensure that we provide you with the best
assistance, please read carefully the Assem-
bly Instructions and/or the User Manual sec-
tion of this booklet before contacting us.
How to reach us if You need our service
Please refer to the last page of this manual
for the full list of IKEA appointed contacts
and relative national phone numbers.
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