Troubleshooting - Izzo Alex Valexia Duetto II Manuel D'utilisation Et De Maintenance

14. TROUBLESHOOTING

In the event of a malfunction when using the machine, before contacting a
service centre, carefully read the following points.
PROBLEMS
The machine does not work when
turned on
When turned on, the machine
beeps after few seconds
Water does not come out of the
dispensing unit
The coffee dispenses too quickly
Coffee is not dispensed or it is
dispensed too slowly during the
dispensing stage
Hot water and/or steam does not
come out of the wands of the
respective taps
The pump makes too much noise
Steam, and not hot water, comes
out of the hot water wand
ALARMS
Visual alarms from display
A1, A2, A3, A4
Acoustic alarm
SOLUTIONS
Make sure that the plug is correctly inserted
into the socket and that the main switch is in
the ON position
Make sure there is water in the reservoir or, if
connected to mains water, that the water
Check the water level in the reservoir.
Check the filter under the unit
Check if the coffee is ground too
coarse
The coffee is too finely ground or pressed
too much in the filter holder
Make sure that the holes or the wand are not
Clean if they are
Make sure water enters from the mains and
that the flow of water flow is not blocked
Turn off the machine and have it checked by
a specialist technician
SOLUTIONS
Contact technical support.
Make sure the reservoir is filled. If the
alarm persists, contact technical support.
tap is on
blocked.
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