Service Information; Remote Costumer Service Connection; Product Registration - Thermador Professional Pro Grand Serie Guide D'utilisation Et D'entretien

Service information

9 CAUTION
Before removing the toe kick panel, disconnect the
range from the electrical power supply. Reinstall the
toe kick panel before reconnecting the range to the
power supply and operating the range.
Electric wiring diagrams and schematics
The electric wiring diagrams and schematics are attached
behind the toe kick, and should not be removed except by
a service technician, then replaced after service.
Data rating label
The data rating label shows the model and serial number
of your appliance. The slide-out plates can be accessed as
shown below.
For handy reference, copy the information below from the
data rating label. Keep your invoice for warranty
validation.
Model number _____________________________________
Serial number______________________________________
Date of purchase____________________________________
Page. 56
Remote customer service
connection
It is possible for customer service to access the appliance
TM
via the Home Connect
error.
To grant customer service access to the appliance
1. Contact customer support (see back page). Follow the
instructions given to you by the technician.
– The display screen as customer support tries to
gain access to the appliance.
Do you want to grant access to
customer service?
Allow with Enter
 
TIMERS SETTINGS ENTER
2. Press ENTER to allow the customer support access.
– Once connection is established the Wi-Fi icon is
shown in the status bar.

Product registration

Register your BSH product to ensure timely service and
access to your product related information.
You may register your product through one of the
following ways:
• Register with your phone (USA only).
1. Take a photo of the camera icon on the
registration card, including the points ( ).
THERMADOR
2. Text the photo to 21432. (USA only, text and
data rates may apply.)
• Mail in the completed product registration card to the
address printed on the card.
• Register your product online at www.thermador.com.
• Call Thermador customer service at 1-800-735-4328.
connection in the event of an
 
NTE NTE