Before Calling For Service; Data Rating Label; Service Information - Thermador PRO GRAND PRD364JDGC Manuel D'utilisation

Before Calling For Service

Before calling for service, check the following to avoid
unnecessary service charges.
Be sure to check these items first:
• Is there a power outage in the area?
• Is the circuit breaker tripped?
• Is the range disconnected from the electrical supply?
If the burners do not ignite:
• Are the burner caps properly aligned and seated in the
burner bases?
• Are the burner ports clogged?
• Is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the flow
of gas?

Data Rating Label

The data rating label shows the model and serial number of
your range. It is located in the gap created by the right side
of the oven cavity and the range side panel.
The electric wiring diagrams and schematics are attached
behind the door trim, and should not be removed except by
a service technician, then replaced after service.
Figure 28: Rating Label and Wiring Diagram Location
Before Calling For Service
CAUTION
Before removing the toe kick panel, disconnect the
range from the electrical power supply. Reinstall the toe
kick panel before reconnecting the range to the power
supply and operating the range.

Service Information

For handy reference, copy the information below from the
data rating plate on the frame, behind the oven door (see
. Keep your invoice for Warranty validation.
Model Number __________________________________
Serial Number__________________________________
Date of Purchase________________________________
Also, enter this information on the Product Registration
Form included with this product.
Register your BSH product to ensure timely service and
access to your product related information. You may
register your product through one of the following ways:
1. Mail in the completed THERMADOR product
registration card.
2. Register your product online at www.thermador.com.
3. Call us at THERMADOR customer service at
1-800-735-4328.
English 44