Possible Causes - Breville the Dual Boiler BES920XL Manuel D'instructions

tRoUBLEShootInG PAge heAder.....
PRoBLEM

PoSSIBLE CAUSES

the hot WAtER • HOT WATER dial is
OPEN.
LEd flashes when the
machine is turned on
Machine beeps • STEAM LEVER is
when turned on OPEN or has been
activated before the
machine has reached
operating temperature.
Water does not flow • Machine has not
reached operating
from the group head
temperature.
• Water tank is empty.
• Water tank is not fully
inserted and locked
into position.
fILL tAnk on LCd, • Water tank is not fully
inserted and locked
but water tank is full
into position.
no steam or hot water • Machine is not
turned on.
no hot water • Water tank is empty.
no steam • Steam wand is blocked.
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WhAt to do
Turn the HOT WATER dial to
the CLOSED position.
Move the STEAM LEVER to
the CLOSED position.
Allow time for the machine to
reach operating temperature.
The POWER button will
stop flashing when machine
is ready.
Fill tank.
Push water tank in fully and
lock latch closed.
Push water tank in fully and
lock latch closed.
Ensure the machine is
plugged in and the POWER
button is on.
Fill water tank.
Use the pin on the end of the
provided cleaning tool. If
steam wand remains blocked,
remove the tip using the
integrated spanner in the
cleaning tool and soak in hot
water. Screw tip back onto
the steam wand using the
integrated spanner in the
cleaning tool.
PAge heAder..... tRoUBLEShootInG
PRoBLEM PoSSIBLE CAUSES
the machine is on but
ceases to operate
Steam pouring out of
group head
Espresso only drips • Coffee is ground
too finely.
from the portafilter
spouts, restricted flow
• Too much coffee in the
filter basket.
• Coffee tamped too
firmly.
• The filter basket may be
blocked.
WhAt to do
Turn machine off. Wait for
60 minutes and turn machine
back on.
If problem persists, call
Breville Consumer Support.
Turn machine off. Wait for
60 minutes and turn machine
back on.
If problem persists, call
Breville Consumer Support.
Use slightly coarser grind.
Lower dose of coffee by
tamping then using the Razor™
dose trimming tool to trim off
excess coffee.
Tamp between 30–40lbs
or 15–20kg of pressure.
Use the fine pin on the
provided cleaning tool
to clear the outlet hole(s) on
the under side of the filter
basket. If it continues to be
blocked, dissolve a cleaning
tablet in hot water and soak
filter basket and portafilter
in the solution for approx.
20 minutes. Rinse thoroughly.
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